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Network Coverage
New York, NY, United States
Role Title: Service Desk Engineer Onsite Center - Team: Client Experience – Service Desk Reporting to: Service Desk Team Lead About the Role The Service Desk Engineer Onsite acts as Lloyd's representative at our client's office(s). A member of our Service Desk team, they are dedicated to a client and will have a hybrid work schedule with some t
Job Source: Network CoverageCNS Data Inc.
Hackensack, NJ, United States
Company Description CNS Data is a team of experienced IT professionals who specialize in understanding and meeting each customer's unique needs. We provide quality IT services that give businesses the peace of mind they need to grow. Our team is dedicated to providing exceptional support and tailored solutions for our clients. Role Description This
Job Source: CNS Data Inc.Top Prospect Group
New York, NY, United States
If you thrive in a dynamic environment, excel at client support, and have a proven track record in managing diverse IT landscapes, this is your opportunity to shine! We're seeking an IT Support Specialist with MSP (Managed Service Provider) experience to join our innovative team. FT-Direct Hire On-Site in NYC $65-70K plus Benefits Must have previou
Job Source: Top Prospect GroupSummit Staffing Partners
New York, NY, United States
IT Support & Systems Administrator Midtown Manhattan, NYC (Hybrid Environment - Work from Home and In-Office) Overview: Our client is a top-tier and leading international private equity firm, and they are looking for a strong IT Support Specialist / Systems Administrator to join its Midtown Manhattan team. The position is crucial for maintaining sm
Job Source: Summit Staffing PartnersAquarian Holdings
New York, NY, United States
Aquarian Aquarian is a diversified global holding company with a strategic portfolio of insurance and asset management solutions. After launching in 2017, Aquarian finalized its first investment in 2018. Since then, Aquarian has grown to over $18.2B in assets under management. Aquarian Insurance acquires and operates companies providing retiremen
Job Source: Aquarian HoldingsAxelon
New York, NY, United States
6 mth assignment. Mon- Fri weekends as needed. Req 1+ year of tech support exp. in tech support role. Must have strong customer service skills, good communication. Ability to learn quickly and new technologies. Work in a team environment as well as being self-motivated. Support 466 Lex Ave: customer service, hardware deployments, mobile phone deplo
Job Source: AxelonColonial Surety Company
Woodcliff Lake, NJ, United States
IT Support Specialist ** local candidates only ** About Us Colonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated A Excellent by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for smal
Job Source: Colonial Surety CompanyGreen Key Resources
Jersey City, NJ, United States
We are seeking an experienced IT Support Specialist to join one of our clients in the Northern Jersey area. This is a hybrid position where you will be working mostly remote until you are needed onsite at a client location in Northern Jersey. Position Overview: This position is primarily responsible for supporting the network and server infrastruc
Job Source: Green Key ResourcesNew York, NY, United States
We are seeking a skilled IT Infrastructure Support Analyst to join our team in our New York office. In this role, you will be responsible for providing hands-on technical support for our end users and for local and remote IT infrastructure.
Whilst based at the local office, you will collaborate closely with our remote IT teams to ensure the reliability and efficiency of our overall IT environment.
This role will be working out of our NYC office.
This role sits within M&C Saatchi World Services of M&C Saatchi Group. World Services is a specialist division of M&C Saatchi Group. Partnering with governments, civil society, foundations, academia, and the private sector, we work on the critical issues of our time, including national security, social justice and conflict prevention.
We provide a fully integrated, end to end service, combining multi-discipline communications teams with subject matter experts, across the world. Our work is domestic and global, often affecting the most vulnerable in society, with international activity orientated towards developing countries, and fragile, conflict affected states.
We have almost 250 colleagues globally based in the UK, US, Singapore, Australia, and Dubai working with clients across all corners of the world. We are deeply proud of our trusted, collaborative, and diverse culture. We also recognise our need to continuously grow and evolve.
Key Responsibilities:
As IT Infrastructure Support Analyst, you'll be responsible for the following:
Infrastructure Support: Administer cloud-based platforms, maintain local and remote IT infrastructure, perform regular system checks and updates.
Technical Troubleshooting: Provide local computer support, diagnose, and resolve infrastructure-related issues, collaborate with remote offices for complex challenges.
Network Management: Monitor network infrastructure, ensure connectivity, security, and work closely with remote teams for optimisation.
Collaboration with Local Offices: Liaise with local offices to escalate and resolve infrastructure issues, participate in regular communication and coordination meetings.
Documentation and Reporting: Maintain accurate documentation, contribute to regular reporting, ensure disaster recovery plan testing and accuracy.
Key Qualifications and Skills: Education and Experience: Bachelor's degree in IT or related field with 5+ years of IT support and administration experience.
Technical Expertise: Strong knowledge of server technologies, network protocols, and infrastructure components.
Problem-solving skills: Ability to troubleshoot and resolve complex issues efficiently.
Communication: Excellent interpersonal skills to collaborate with local and remote teams.
ITIL Framework: Familiarity with ITIL frameworks and best practices.
Certifications: CompTIA Server+, Network+, Microsoft certifications, Cisco CCNA, or equivalent are a plus.
What we offer:
M&CS offers a competitive benefits package including: 25 vacation days, 401k match, annual pay reviews, flexible working, and WFH opportunities. Salary is dependent on experience but ranges from $83,850 - $96,750. All candidates must have the ability to work in the US; we are unable to sponsor any work visas for this role.
The M&C Saatchi Group UK has pledged its commitment to create a company that values difference, with an inclusive culture brought to life through equity with business-wide activity across people, culture, industry, and society. As part of this, M&C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics.
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Group company M&C Saatchi Group Locations New York Remote status Hybrid Remote Employment type Full-time
Email Alert for IT INFRASTRUCTURE SUPPORT ANALYST - NYC jobs in New York, NY, United States
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