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Pentera
Boston, MA, United States
Come Hack With Us! Join us on our mission of protecting organizations against the most advanced attackers in the world! Pentera is the leader for Automated Security Validation, allowing every organization to test with ease the integrity of all cybersecurity layers, unfolding true, current security exposures at any moment, at any scale. As a resul
Job Source: PenteraBynder Inc.
Boston, MA, United States
Bynder goes far beyond managing digital assets. Our digital asset management platform enables teams to conquer the chaos of proliferating content, touchpoints, and relationships in order to thrive. With powerful and intuitive solutions that embrace the way people want to work, and a richly integrated ecosystem, We are the brand ally that unifies an
Job Source: Bynder Inc.Bynder
Boston, MA, United States
Bynder goes far beyond managing digital assets. Our digital asset management platform enables teams to conquer the chaos of proliferating content, touchpoints, and relationships in order to thrive. With powerful and intuitive solutions that embrace the way people want to work, and a richly integrated ecosystem, We are the brand ally that unifies a
Job Source: BynderMemfault
Boston, MA, United States
As one of the first members of our customer success team, you will have the unique opportunity to shape the go-to-market strategy, product, and culture at an early-stage start-up. You will be building relationships with engineering leaders across the industry and enable product development teams to become best-in-class across the industry alongside
Job Source: MemfaultApplied Systems
Boston, MA, United States
Job Description Tarmika, a division of the worldwide leader in insurance technology, Applied Systems, Inc., is currently searching for a Customer Success Manager who will manage and create strong relationships with insurance agencies that are utilizing the Tarmika rating platform for quoting small commercial businesses. In this role, you will foc
Job Source: Applied SystemsZappix, Inc.
Burlington, MA, United States
Come join Zappix in Burlington MA and be part of a group that is creating amazing new technology. With high-profile customers, Zappix is changing how people are using their mobile phones by bringing On-Demand Visual Self-Service Solutions to the market. Zappix is a privately held software company with a cool, innovative, and sophisticated cloud-bas
Job Source: Zappix, Inc.TransPerfect
Boston, MA, United States
TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Job Description 1.0 OVERVIEW The Customer Success Manager is responsible for the global account
Job Source: TransPerfectLogRocket
Boston, MA, United States
About LogRocket Founded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - thr
Job Source: LogRocketSalem, MA, United States
Customer Success Manager (Remote)
United States of America $90,000–$130,000
OTE
*This post was created on behalf of one of Bravado’s clients.
Our client is a leading software company that provides a diverse suite of products aimed at enhancing collaboration, productivity, and project management within organizations. Their product suite includes tools for project tracking, team communication, and software development. These products are designed to streamline workflow processes, improve team coordination, and facilitate seamless communication.
Location: United States of America (Remote)
At this role, you will:
- Develop trusted advisor relationships with customers (C-suite) to ensure success and maximize value from the platform throughout their lifecycle
- Collaborate with account managers to create joint success plans aligned with customers' business strategies and defined success metrics.
- Manage post-sales activities, utilizing strong relationship-building, product knowledge, and effective planning and execution
- Maintain a profound understanding of the product, addressing customers' specific requirements with the most relevant features/functionality
- Proactively engage customers to drive early and sustained product adoption, while identifying and mitigating risks to prevent churn.
Requirements:
- 3+ years of experience in the enterprise software industry
- 4+ years as a CSM with Enterprise experience
- A CSM with enterprise experience within the enterprise software industry.
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Customer Success Manager jobs in Salem, MA, United States
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