Fulfillment Technician
Southlake, TX, United States
Description
Position Summary: The Fulfillment Technician is an integral part of how finished product gets from FarmaKeio Outsourcing (FKO) to the client placing the order.
Responsibilities
Knowledge & Skills
•Effective communication skills, both written and verbal
•Ability to act effectively as a member of a team to resolve problems
•Good organizational and time management skills
•Ability to work autonomously within established procedures and practices
•Attention to detail and ability to detect and present possible quality-related issues promptly.
Physical and Special Requirements:
•Ability to stand for prolonged periods of time
•May need to lift, up to 40 pounds
•Limited exposure to potentially hazardous substances.
Major Duties and Responsibilities:
•Follow good documentation practices to complete necessary documentation when appropriate.
•Receive Account Setup Forms, qualify and add practitioners/practices to the LifeFiles system.
•Ensure applicants have provided all necessary documentation and verify (as needed) credentials.
•Receive orders and input orders into the LifeFile System
•Answer phone calls to assist clients with placing and/or tracking orders.
•Field and report complaints to the Quality Unit as needed.
According to established SOPs
•Pull product for entered orders and process through production section of LifeFiles
•Package and ship products to customers
•Label Finished Product as needed.
•Assist with boxing finished product as needed
Qualifications
Qualifications
•High School Diploma
•No prior felonies and no misdemeanors with relation to controlled substances
•Ability to pass initial and subsequent drug tests with regard to illicit drugs.