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K2 Staffing
Tempe
Job Description Job Description Summary Our client is a leading IT Solutions Company in the Phoenix, AZ area and they are in need of a Help Desk Support Level III Technician . An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be
Job Source: K2 StaffingThe Cavco Family of Companies
Phoenix, AZ, United States
At Cavco Industries, Inc. (NASDAQ CVCO), our 7000 team members are at the heart of everything we do. We design and produce quality, affordable factory-built homes. We are also a leading producer of park model RVs, vacation cabins and factory-built commercial structures. In addition to providing competitive pay and benefits, we provide opportunities
Job Source: The Cavco Family of CompaniesAsk Staffing
Scottsdale, AZ, United States
"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Help Desk Support Location: Scottsdale , AZ Duration: 12 Months Pay rate: $18.5/hr Job Description: Basic Qualifications for Consideration: The Help Desk Support role wil
Job Source: Ask StaffingMesa Air
Phoenix, AZ, United States
Job Description Summary Build, set up, and install computer hardware according to Mesa Air policies, procedures, and standards Answer requests from system users; provide information and 1st level troubleshooting; escalate problems as appropriate, and maintain accurate help desk records Train personnel in the proper and secure use of Mesa Air info
Job Source: Mesa AirThe Maxis Group
mesa, az
Voted Best Place to work in AZ Job Description Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 5,000 red-light, speed, and school bus stop arm s
Job Source: The Maxis GroupHireVue
Phoenix
HireVue is the talent experience leader – accelerating the way organizations discover, engage, assess, and hire the best talent. Automating recruiter activities, HireVue connects companies and candidates anytime, anywhere. HireVue’s text-enabled end-to-end talent experience platform includes video interviewing, assessments and conversational AI. Hi
Job Source: HireVueRandstad
Scottsdale, AZ, United States
help desk. scottsdale , arizona posted today job details summary $15 - $18 per hour contract no requirements category computer and mathematical occupations reference1052257 job details job summary: Job Description Looking for candidates with 0-2 years of technical support (preferably phone support) candidates who are interested in prov
Job Source: RandstadHireVue
Phoenix, AZ, United States
HireVue is the talent experience leader – accelerating the way organizations discover, engage, assess, and hire the best talent. Automating recruiter activities, HireVue connects companies and candidates anytime, anywhere. HireVue’s text-enabled end-to-end talent experience platform includes video interviewing, assessments and conversational AI. Hi
Job Source: HireVueArizona City, AZ, United States
Job Type
Full-time
Description
We are hiring a cleared Help Desk Support Specialist III to support a U.S. Army NEC in Ft. Huachuca, Az.
The Help Desk Support Specialist III will be a focal point for desktop support and provide unparalleled service in maintaining optimal desktop environments and user experiences. They will support a blend of troubleshooting, maintenance, technical insight, and user-oriented communication.
Key Responsibilities:
IAVA Compliance: Diligently track IAVA electronic alerts to ensure ACAS standards are consistently met.
ACAS Scans: Initiate scans on both secure and unsecure networks to pinpoint system vulnerabilities and non-compliance.
Ticket Handling: Effectively resolve Remedy tickets tied to quarantines, patches, and software updates.
Hardware & Software Management: Manage installations, repairs, and maintenance for all desktop hardware and software components.
Network Infrastructure: Oversee routers, exchange servers, hubs, and data switches, ensuring their optimal operation and routine maintenance.
Accreditation Records: Uphold meticulous records for all components and systems operating on the Government networks.
Tier III Help Desk Services: Deliver advanced support, encapsulating intricate troubleshooting, system/server development, and configuration.
Knowledge Management: Regularly update and maintain a digital Knowledge Management system offering step-by-step solutions to common issues.
Peripherals Support: Provide assistance for devices like printers, scanners, and more.
On-site Assistance: Directly support end-users at their workstations, offering technical aid and addressing their concerns.
Document Tracking: Thoroughly record all issues and resolutions during service calls for future reference.
Virtual Desktop Infrastructure (VDI) Support: Assist users in both NIPRNET and SIPRNET environments.
Server Support: Deliver top-notch support services for server environments.
Additional Support: Perform extra duties like Inventory Management, Ticket Triaging, Computer Imaging Services, and more.
Requirements
Bachelor's degree coupled with 7 years of hands-on experience in cybersecurity. (An additional 2 years of experience can be considered in lieu of a degree.)
DoD IAT Level II or higher certifications (e.g., CompTIA Security+, Certified Information Systems Security Professional (CISSP)).
Must possess an active DoD Secret clearance.
Demonstrated expertise in Help Desk operations, with the ability to support 12,000+ customers.
Proficiency in VB scripting/PowerShell, SCCM CB, and Windows 10 is essential.
Join our team at the Army NEC and be a part of a dedicated group providing exceptional support and service. Your commitment to ensuring smooth technical operations will be invaluable. Apply today and make a difference in our mission-driven technical support endeavor.
Help Desk Support Specialist III jobs in Arizona City, AZ, United States
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