Part-Time Administrative Assistant
San Antonio, TX, United States
Description
Position at San Antonio Recover Center
Part Time Administrative Assistant - Healthcare
At San Antonio Recovery, our experienced professionals put your treatment needs first. We are proud to provide high-quality addiction treatment by focusing on counseling services, supported by medical treatment. Our entire staff is committed to ensuring that every patient in our program is successful in recovery.
Responsibilities:
Creates a welcoming atmosphere by greeting visitors and patients to the facility
Checks in and checks out patients in a timely, friendly manner
Outstanding professional phone management skills: manages a multiline telephone system efficiently and politely, minimizing hold time
Comforts patients by answering any questions they may have
Expedites patient processing by having them fill out forms
Obtains patient identification and insurance information
Maintains patient accounts by verifying insurance information and coordinating with relevant organizations for payment and referral requirements
Keeps doctor, nurses, medical assistants, and any other related staff informed of scheduling, patient details, and potential service delays
Helps maintain office inventory; may place orders for office supplies and schedule service for office equipment repairs
Protects patients' right of confidentiality; mandatory familiarity with HIPAA and 42 CFR Part 2
Coordinates transportation for patients as needed
Schedules testing and procedures for patients as necessary
Helps respond to medical emergencies, if necessary
Qualifications:
High School Diploma or GED required
Direct experience as a medical office receptionist in a fast-paced clinic, hospital, or similar healthcare setting preferred.
Must be able to multitask effectively; critical time management skills necessary
Understanding of basic healthcare terminology
Demonstrated ability to interact with healthcare professionals, patients, and insurance companies alike
Excellent customer service skills
Pleasant phone demeanor
Computer skills required; working knowledge of Microsoft Office Suite mandatory
CPR and BLS certified
Must be able to pass pre-employment drug screening and background check
COVID-19 considerations:
Everyone will be asked to be in compliance with the most recent COVID guidelines from CDC, State, County and City.
Here is what you can expect from us:
San Antonio Recovery is committed to helping people achieve lasting sobriety through comprehensive care and compassionate support. Founded by and staffed with individuals in recovery themselves, we treat residents with the respect and dignity they deserve. Our center provides individualized care and evidence-based clinical approaches in an environment that promotes healing.
San Antonio Recovery is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws.
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