DIVISION DIRECTOR PATIENT SOLUTIONS,Southwest

Phoenix, AZ, United States

Morrison Healthcare Position Title: DIVISION DIRECTOR PATIENT SOLUTIONS, Southwest

Salary: $95,000 - $100,000

Other Forms of Compensation: Bonus eligible

Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafes feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.

Job Summary

Under the direction of the National Director of Patient Dining Services, this position provides hands-on training and leadership for the Morrison Region Patient Solutions Managers. As such, this position focuses on driving positive results for patient satisfaction and key operational metrics in designated Focus Accounts. The position and the team at large is responsible for:

Implementing Morrison branded patient service programs

Training field personnel responsible for patient services

Communicating site specific metrics

Support and participate in patient service trainings on-site, in classes or otherwise stipulated as needed.

Supervisory Responsibilities: Oversees Region Patient Solutions Managers.

Essential Functions and Responsibilities:

Actively engaged in the training of Morrison Branded patient dining program standards

Works closely with My Dining and Compass IT team members to support MyDining technology services for patient dining programs

Communicates effectively to ensure all deadlines and financial goals are met

Works closely with the corporate and regional team staff to support field and corporate initiatives.

Collaborates with allied departments to help drive patient services to best success possible and target patient satisfaction goals.

Compliance expectations

Completes all required documentation and reports in a timely, professional and thorough manner.

Develops and analyzes budget data utilizing the established goals and objectives for the department.

Communicates effectively with all team members, clients and customers. This includes telephone, written, and electronic communication.

Participates and attends company and client meetings, staff development, and professional programs, as appropriate.

Reads and complies with all policies and procedures of Morrison and Compass as appropriate.

Follows client facility, Morrison and Compass safety policies and procedures to include incident reporting.

Projects and practices consistent ownership attributes, which provide a high level of customer service at all points of contact.

Performs other tasks that may be assigned.

Qualifications:

Education and Experience:

Minimum of 3 years in Patient Dining services experiences in acute or long term care required. Multi-unit experience preferred.

Must be willing to travel on a regular basis - ~50-75% of time.

Demonstrates strong technical and scientific knowledge with an awareness of management consideration.

Experience with regulatory standard compliance in healthcare and long term care preferred.

Must be experienced with computers; to include Microsoft Office (Word, Excel and Power Point), Outlook, E-mail and the Internet.

Ability to effectively communicate, verbally and in writing, to all levels of persons

Ability to effectively speak and present publicly

Apply to Morrison Healthcare today!

Morrison Healthcare is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Associates at Morrison Healthcare are offered many fantastic benefits.

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off (varies by site/state)

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.

Positions at this location require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

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