Create Email Alert

Email Alert for

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.

Similar Jobs

  • City of New York

    Service Desk Technician_

    New York

    Job Description The New York City Department of Youth & Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. -Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. -Provi

    Job Source: City of New York
  • TEKsystems

    Service Desk Technician_

    New York

    Description: One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System’s 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk ph

    Job Source: TEKsystems
  • TEKsystems

    Service Desk Technician_

    New York

    Description: Provide Tier 1 Service Desk support, software and hardware support. • Monitor the Service Desk portal for tickets assigned, prioritize, and respond quickly and effectively to requests received. • Troubleshoot problems and support requests received through our ticketing system, phone calls and emails. • Provide resolution support via ph

    Job Source: TEKsystems
  • Railroad Construction Co Inc

    IT Help Desk Technician_

    Paterson

    Choosing a career at Railroad Construction Company, Inc. means you are choosing to be part of a very special family. Our motto of “Safety, Quality, Productivity and Having Fun” encompasses the spirit and philosophy of our more than ninety-five year legacy. We are a unique organization that offers turn-key services to our clients and the opportunity

    Job Source: Railroad Construction Co Inc
  • ATS Automation

    Service Technician_

    Parsippany

    ATS Company: IWK Requisition ID: 11801 Location: Parsippany, NJ, US, 7054 Date: Jun 23, 2024 Service Technician Job Description IWK is a market leading, global supplier of tube filling machines, cartoning machines and integrated lines to the Pharmaceutical, Oral care and Cosmetic Industries. Our headquarters and primary manufacturing center is loca

    Job Source: ATS Automation
  • Renewal by Andersen

    Service Technician_

    Cranford

    Service Technician Renewal by Andersen - Cranford, NJ Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door re

    Job Source: Renewal by Andersen
  • Suburban Propane

    Service Technician_

    Whippany

    **Overview** When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for over 90 years. You join an organization with a strong sense of community that values safety, customer satisfaction, training and development, and teamwork. **Responsibilities** As a Service Technic

    Job Source: Suburban Propane
  • City of New York

    College Aide- Help Desk Technician_

    New York

    Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. DYCD IT-Operations is seeking a College Aide to perform the below duties: Monitor and

    Job Source: City of New York

Service Desk Technician_

Secaucus

Job Description

Maintain customer tickets within our case management system and update our Customer's case management system.

Controlling the process of receiving, assigning, and completing internal tickets.

Ensuring there are correct notes, categories, and statuses for tickets.

Ensuring ticket resolution checklists are being followed.

Staying updated on the progress of resolving the tickets within SLA.

Ensuring Field technicians are following all company standard operating procedures.

Support other teams within the organization as needed.

Process customer replacement parts and or systems.

Identify opportunities for improvement.

Provide ongoing feedback and guidance.

Own the customer experience and drive initiatives for improvement

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: om/workforce-privacy-policy/ .

Skills and Requirements

Computer or Server hardware knowledge with an understanding of component & system-type failures

Associate degree in IT, Computer Science, or Electronics, Certificate of Completion of Technical School (A+, Network+, Server+, etc.), or equivalent experience

1+ years of experience in hardware testing and break-fix

1+ years of experience operating in an IT support environment

Comfort working with 365 suite of tools null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

Apply

Create Email Alert

Create Email Alert

Email Alert for Service Desk Technician_ jobs in Secaucus

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.