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SKC Communications
Dallas, TX, United States
GENERAL PURPOSE An AV Programming position at SKC requires an immense amount of technical ability. All programmers are required to be able to work with multiple programming platforms, customer verticals, and meet programming needs ranging from internal development to system commissioning. An AV Programmer will be expected to not only effectively p
Job Source: SKC CommunicationsTEKsystems
Coppell, TX, United States
CANDIDATES MUST LIVE IN THE DFW AREA. EVEN THOUGH THE POSITION IS 95% REMOTE, YOU WILL BE REQUIRED TO COME INTO THE OFFICE 3 DAYS A MONTH. Description: Overview: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majo
Job Source: TEKsystemsTalus Pay
Dallas, TX, United States
Help Desk – Tier I Support Talus Payments is looking for an energetic and organized Help Desk Tier I Support candidate to join our growing team. You will primarily support day to day activities by providing technical support to remote and on-site users including computer applications and end user hardware. Resolving Help Desk tickets to ensure tim
Job Source: Talus PayInsight Global
Dallas, TX, United States
Job Description One of Insight Global's government clients is looking for a Tier 2 Help Desk technician to provide support for computer workstations, printers, peripherals, and mobile devices. In this position, you are expected to pose exceptional communication skills, technical, and analytical skills. This challenging position requires an individ
Job Source: Insight GlobalMedix
Carrollton, TX, United States
Our client in Carrollton, TX, is looking for a Help Desk Specialist to join their team. This role is essential for providing tier 2 technical support and Mac support at the headquarters and various client sites. The Help Desk Specialist will be key in implementing reliable processes, tracking metrics, and supporting the growth of the IT infrastruct
Job Source: MedixInsight Global
Plano
Job Description A client of Insight Global is adding a Tier 3 Support Engineer to their team. In this position you will act as a liaison between technical support and engineering teams. You will work with QA teams to improve the automated testing and ensure no further issues occur. We are a company committed to creating diverse and inclusive enviro
Job Source: Insight GlobalBoingo
Dallas, TX, United States
**Financial well-being** Competitive pay Quarterly Incentive Plan (bonus) 401(k) Savings Plan with an employer match Flexible Spending Accounts (healthcare and dependent care) **Time to recharge and give back** Unlimited Vacation Company match on charity donations **Peace of mind for you and your family** Medical, Dental and Vision Insurance Life a
Job Source: BoingoComcast
Plano, TX, United States
Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered
Job Source: ComcastDallas
Job Description
A healthcare client in the Dallas area is looking for a Tier 1 Service Desk Representative. This person will be responsible for front-line technical questions from the internal employees in a healthcare environment. They will spend 70-80% of their day doing password resets. All password resets will be for applications that employees within the company use. They will respond to both phone inquiries from staff members and manage workload efficiently to fulfill commitments in a timely manner. This person will also serve as the liaison between the IT and operations staff. They will receive 50-60 calls per day and an additional 30-40 tickets per day. They use Track-It! And Service Central for ticketing systems. This individual will be working on site every day with some flexibility if needed for one off appointments, etc. In addition, one will be expected to be on an on-call rotation with the team where they will be responsible for supporting the technical tickets during off days.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: om/workforce-privacy-policy/ .
Skills and Requirements
-Go-getter mentality, eagerness to learn and grow with the team
-Technical competency -- either a degree (Associates or Bachelors) in something IT related, or 1 year of working experience in a technical role
-Ability to work in a fast-paced environment
-Excellent communication and good customer service personality -Experience with a ticketing system
-Knowledge of Active Directory
-Bachelor's degree null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].
Email Alert for Tier 1-2 Support Analyst_ jobs in Dallas
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