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Talus Pay
Dallas, TX, United States
Help Desk – Tier I Support Talus Payments is looking for an energetic and organized Help Desk Tier I Support candidate to join our growing team. You will primarily support day to day activities by providing technical support to remote and on-site users including computer applications and end user hardware. Resolving Help Desk tickets to ensure tim
Job Source: Talus PayTEKsystems
Coppell
Even though this is a remote position, candidates must live in the Dallas/ Fort Worth area for 3 days in office a month. Looking for candidates that have gained the A+ Certification. Candidates that have completed 80% of the studies towards the certification are also welcome to apply. We are open to applicants that have completed the Google certifi
Job Source: TEKsystemsInsight Global
Dallas, TX, United States
A healthcare client in the Dallas area is looking for a Tier 1 Service Desk Representative. This person will be responsible for front-line technical questions from the internal employees in a healthcare environment. They will spend 70-80% of their day doing password resets. All password resets will be for applications that employees within the comp
Job Source: Insight GlobalGritR Sports
North Richland Hills, TX, United States
Warehouse Inventory Specialist - Tier 1 Title: Inventory Associate Department: Warehouse and Distribution Reports to: Inventory Team Lead, Inbound Supervisor, Warehouse Manager Candidates must be over 18 years old and fluently speak and understand English, for safety purposes. Compensation: $18.00/hr (during 90 day probati
Job Source: GritR SportsGritR Sports
North Richland Hills, TX, United States
Title: FBA Fulfillment Associate Department: Warehouse and Distribution Reports to: FBA Team Lead, Outbound Supervisor, Warehouse Manager Candidates must be over 18 years old and fluently speak and understand English, for safety purposes. Compensation: $19.50/hr Shift Schedule: Monday - Friday, 7am - 3pm (No lunch, 2x paid 15 minute breaks) Th
Job Source: GritR SportsInsight Global
Dallas
Job Description A healthcare client in the Dallas area is looking for a Tier 1 Service Desk Representative. This person will be responsible for front-line technical questions from the internal employees in a healthcare environment. They will spend 70-80% of their day doing password resets. All password resets will be for applications that employees
Job Source: Insight GlobalGritR Sports
North Richland Hills, TX, United States
Reports to VRA Team Lead, and Returns Supervisor Compensation: $19.50/hr Job Duties/Expectations: Assists in inspecting items and detailing documentation of: Defects Additional cleaning of items deemed sellable Assist in Transfer Order Picking of items into VRA location. Work Tasks assigned by the VRA Coordinator. Assist in the
Job Source: GritR SportsCTS (COM HOME NETWORK SOLUTIONS LLC)
Frisco, TX, United States
Benefits/Perks Competitive Compensation Flexible Scheduling Career Growth Opportunities Fun, casual & collaborative work environment Flexible working hours & remote working opportunities Benefits including medical, dental, and paid vacation Monthly happy hours to spend time with your work family Job Summary The Technical Customer Support T
Job Source: CTS (COM HOME NETWORK SOLUTIONS LLC)Coppell, TX, United States
CANDIDATES MUST LIVE IN THE DFW AREA. EVEN THOUGH THE POSITION IS 95% REMOTE, YOU WILL BE REQUIRED TO COME INTO THE OFFICE 3 DAYS A MONTH.
Description:
Overview:
The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues.
Experience:
1-2 years of helpdesk / call center experience
1-2 years of experience working with “help desk ticketing tools” i.e. Service Now
Experience supporting Work from Home end-users
Experience working remotely yet as a team member
Skills:
Ability to troubleshoot common Windows related issues
Working knowledge of Active Directory
Working knowledge of Domain hierarchy
Working knowledge of Microsoft Windows OS
Microsoft Office Products including:
Word, Excel, Outlook, PowerPoint
Remote meeting software including:
Microsoft Teams, Cisco WebEx, Zoom
Strong written and oral communication
Ability to learn and troubleshoot custom applications
Non-Technical Requirements:
Great “people skills” with demonstrated ability to communicate with a wide verity of end users including many that have little or no “technical” skills.
The ability to listen to the end user and understand their needs and perspectives.
Sense of urgency in supporting the end user – returning the ability for them to perform their job.
Hardware:
The successful candidate will be working remotely as part of a larger team. While the Client will provide a company laptop, there are some physical needs that the candidate will need to provide.
Secure/quiet location to work
Personal high speed internet connection (no hot spots or public internet locations)
Cell phone with good reception
Speakers/Mic to ensure quality audio during conversations, a USB headset will also be provided.
Skills:
call center customer service, call center operations, phone support
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Email Alert for Helpdesk Tier 1 jobs in Coppell, TX, United States
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