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Great Expressions Dental Centers
Atlanta, GA, United States
Patient Coordinator 261 - Midtown - Office Operations, 10 Tenth Street, Suite 100, Atlanta, Georgia, United States of America Req #2134 Thursday, June 20, 2024 As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional customer servic
Job Source: Great Expressions Dental CentersWellbe Senior Medical
Atlanta, GA, United States
Job Summary: Our Patient Care Coordinator (PCC) are part of a team that provides compassionate care to the frailest elderly who suffer from chronic and acute illnesses or injuries living in their homes. Our PCC is responsible for answering incoming and making outgoing calls, helping coordinate care with the rest of the medical team, scheduling pat
Job Source: Wellbe Senior MedicalGreat Expressions Dental Centers
Mcdonough, GA, United States
Patient coordinator 272 - Fayetteville-Jeff Davis - Office Operations, 395 N. Jeff Davis Drive, Suite A, Fayetteville, Georgia, United States of America Req #2124 Monday, June 24, 2024 As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide ex
Job Source: Great Expressions Dental CentersEmory Healthcare
Atlanta, GA, United States
Overview: Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
Job Source: Emory HealthcareGreat Expressions Dental Centers
Decatur, GA, United States
Patient coordinator 272 - Fayetteville-Jeff Davis - Office Operations, 395 N. Jeff Davis Drive, Suite A, Fayetteville, Georgia, United States of America Req #2124 Monday, June 24, 2024 As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide ex
Job Source: Great Expressions Dental CentersGreat Expressions Dental Centers
Forest Park, GA, United States
Patient coordinator 272 - Fayetteville-Jeff Davis - Office Operations, 395 N. Jeff Davis Drive, Suite A, Fayetteville, Georgia, United States of America Req #2124 Monday, June 24, 2024 As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide ex
Job Source: Great Expressions Dental CentersMiracle-Ear
Snellville, GA, United States
We're looking for a driven individual who is passionate about helping others to become our next Patient Care Coordinator! As a Patient Care Coordinator, you are the customer's first point of contact, both over the phone and in-person. Your passion for providing outstanding customer service directly contributes to the high level of customer satisf
Job Source: Miracle-EarMiracle-Ear
Snellville
Job Description Job Description We’re looking for a driven individual who is passionate about helping others to become our next Patient Care Coordinator! As a Patient Care Coordinator, you are the customer’s first point of contact, both over the phone and in-person. Your passion for providing outstanding customer service directly contributes to
Job Source: Miracle-EarLithonia, GA, United States
Patient coordinator
272 - Fayetteville-Jeff Davis - Office Operations, 395 N. Jeff Davis Drive, Suite A, Fayetteville, Georgia, United States of America
Req #2124
Monday, June 24, 2024
As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional customer service by greeting patients, scheduling appointments, managing patient records, and handling general administrative tasks. You will play a vital role in ensuring the smooth operation of the dental practice and maintaining a positive patient experience.
Responsibilities:
Provide a warm and friendly welcome to patients as they arrive at the dental practice.
Ensure a comfortable and inviting waiting area for patients.
Maintain a professional and courteous demeanor when interacting with patients.
Schedule appointments for patients, considering their preferences and the availability of dental staff.
Confirm and remind patients about upcoming appointments via phone or other communication channels.
Coordinate with dental staff to manage the appointment calendar efficiently.
Collect and update patient information accurately, including personal details and medical history.
Create and maintain patient records in the dental practice management system.
Ensure patient records are kept confidential and comply with privacy regulations.
Verify and update patient insurance information.
Calculate and collect co-pays, deductibles, and other payments from patients.
Process insurance claims and coordinate with insurance providers for billing inquiries or issues.
Respond to patient inquiries via phone, email, or in person, providing information about dental services, appointment availability, and general practice policies.
Provide clear instructions to patients regarding pre-appointment preparations, forms, and paperwork.
Maintain the cleanliness and organization of the reception area.Coordinate with dental staff to ensure a smooth patient flow and optimize scheduling efficiency.
Communicate effectively with dental hygienists, assistants, and dentists regarding patient arrivals, emergencies, or changes in scheduling.
Requirements:
At least 1 year of dental office experience; High school diploma or equivalent; additional education or certification in healthcare administration or related field is a plus.
Proven experience as a receptionist or in a customer service role, preferably in a dental or healthcare setting.
Excellent interpersonal and communication skills to interact with patients, colleagues, and third-party stakeholders.
Proficient in using dental practice management software and general office applications (e.g., MS Office, email, appointment scheduling systems).
Strong organizational and multitasking abilities to handle multiple priorities in a fast-paced environment.
Attention to detail and accuracy in maintaining patient records and managing financial transactions.
Knowledge of dental terminology, procedures, and insurance processes is desirable.
Other details Job Family
Patient Support
Job Function
Office Operations
Pay Type
Hourly
Email Alert for Patient Care Coordinator jobs in Lithonia, GA, United States
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