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Great Expressions Dental Centers
Lithonia, GA, United States
Patient coordinator 272 - Fayetteville-Jeff Davis - Office Operations, 395 N. Jeff Davis Drive, Suite A, Fayetteville, Georgia, United States of America Req #2124 Monday, June 24, 2024 As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide ex
Job Source: Great Expressions Dental CentersGreat Expressions Dental Centers
Decatur, GA, United States
Patient coordinator 272 - Fayetteville-Jeff Davis - Office Operations, 395 N. Jeff Davis Drive, Suite A, Fayetteville, Georgia, United States of America Req #2124 Monday, June 24, 2024 As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide ex
Job Source: Great Expressions Dental CentersEmory Healthcare
Duluth, GA, United States
Overview: Be inspired. Be valued. Belong. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: Comprehensive health be
Job Source: Emory HealthcareEmory Healthcare/Emory University
Johns Creek, GA, United States
Overview Be inspired. Be valued. Belong. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: Comprehensive health b
Job Source: Emory Healthcare/Emory UniversityPeachtree Corners Animal Clinic
Peachtree Corners, GA, United States
Overview: Peachtree Corners Animal Clinic has an opportunity for a full time Patient Care Coordinator to join our team! *Must understand Veterinary Medical Terminology Job Summary : The Patient Care Coordinator stays with the clients from check-in to check out, captures medical notes, creates treatment plans, coordinates treatment with techni
Job Source: Peachtree Corners Animal ClinicMiracle-Ear
Snellville, GA, United States
We're looking for a driven individual who is passionate about helping others to become our next Patient Care Coordinator! As a Patient Care Coordinator, you are the customer's first point of contact, both over the phone and in-person. Your passion for providing outstanding customer service directly contributes to the high level of customer satisf
Job Source: Miracle-EarMiracle-Ear
Snellville, GA, United States
We're looking for a driven individual who is passionate about helping others to become our next Patient Care Coordinator! As a Patient Care Coordinator, you are the customer's first point of contact, both over the phone and in-person. Your passion for providing outstanding customer service directly contributes to the high level of customer satisf
Job Source: Miracle-EarEmory Healthcare/Emory University
Duluth, GA, United States
Overview Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
Job Source: Emory Healthcare/Emory UniversitySnellville
Job Description Job Description We’re looking for a driven individual who is passionate about helping others to become our next Patient Care Coordinator!
As a Patient Care Coordinator, you are the customer’s first point of contact, both over the phone and in-person. Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction that Miracle-Ear is known for.
Individuals with experience in customer service or office administration as a front desk receptionist, clinic coordinator, medical receptionist, or front desk agent, would be a good fit for this role. However, regardless of experience, we’re seeking individuals who would have a positive impact on our customers and possess the organizational and technical skills to complete administrative tasks.
Responsibilities:
Manage the customer journey as the first point of contact, set expectations and deliver a quality customer experience.
Scheduling, screening, and confirming in-person and virtual appointments through inbound and outbound calling.
Provide customer resolution to any concerns or questions.
Communicate all relevant customer information to the Hearing Care Professional.
Collect and record customer payments.
Maintain the customer database by updating office records.
Inform the customer about hearing care accessory options.
Handle walk-ins for existing customers.
Assist in coordinating community outreach programs and events.
Help run office promotions by participating in any marketing and social media initiatives.
About us:
For 75 years Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. We operate over 1,500 franchised and corporately owned retail clinics across the United States and take pride in offering solutions that enhance our customer’s quality of life Through the Miracle-Ear Foundation, we give back to the local communities we serve, with a portion of the cost of every hearing aid sold helping someone in need. Fostering a culture of belonging allows us to deliver on our promise of helping millions of diverse customers rediscover all the emotions of sound.
Requirements
Administrative background
Experience in a direct customer support role
Inbound/outbound calling
Scheduling appointments
Quality phone etiquette
Adaptable and detail oriented
Proficient with technology and computer systems
Experience working in a healthcare setting preferred
Benefits
$12-$15/hour + monthly bonus opportunity
Full-time hours: Monday-Friday 8:30am-5pm
Continuous training, development & support
Brand recognition – we’re at the top of our industry!
Health Insurance – Medical, dental, vision
Retirement Plan – 401K, IRA
Paid Time Off, Paid Holidays
Email Alert for Patient Care Coordinator jobs in Snellville
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