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Emory Healthcare
Duluth, GA, United States
Overview: Be inspired. Be valued. Belong. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: Comprehensive health be
Job Source: Emory HealthcareHearingLife
Tucker, GA, United States
Patient Care Coordinator Job Locations US-GA-Tucker Job System ID 2024-21462 # of Openings 1 Overview Who WE Are: HearingLifeis a national hearing care company and part of the Demant Group, a global leader in hearing healthcare builton a heritage of care, health and innovation since 1904.HearingLifeoperates more than 600 hearing care cente
Job Source: HearingLifeMiracle-Ear
Snellville, GA, United States
We're looking for a driven individual who is passionate about helping others to become our next Patient Care Coordinator! As a Patient Care Coordinator, you are the customer's first point of contact, both over the phone and in-person. Your passion for providing outstanding customer service directly contributes to the high level of customer satisf
Job Source: Miracle-EarEmory Healthcare
Atlanta, GA, United States
Overview Be inspired. Be valued. Belong. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: * Comprehensive health
Job Source: Emory HealthcareAmerimed
Buford, GA, United States
Join our growing Amerimed Mobile Integrated Healthcare Team! Growing home-based medical practice searching for a professional, self-motivated, office team member. Applicants are required to have the following: Professional demeanor with coworkers and clients Pass a background check and urine drug screen Responsibilities will include but are not
Job Source: AmerimedHire Health
Buford, GA, United States
Overview Join our growing Amerimed Mobile Integrated Healthcare Team! Growing home-based medical practice searching for a professional, self-motivated, office team member. Applicants are required to have the following: Professional demeanor with coworkers and clients Pass a background check and urine drug screen Responsibilities will include but
Job Source: Hire HealthEmory Healthcare/Emory University
Duluth, GA, United States
Overview Be inspired. Be valued. Belong. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: Comprehensive health b
Job Source: Emory Healthcare/Emory UniversityAmeriMed
Buford, GA, United States
Join our growing Amerimed Mobile Integrated Healthcare Team! Growing home-based medical practice searching for a professional, self-motivated, office team member. Applicants are required to have the following: Professional demeanor with coworkers and clients Pass a background check and urine drug screen Responsibilities will include but are not
Job Source: AmeriMedSnellville, GA, United States
We’re looking for a driven individual who is passionate about helping others to become our next Patient Care Coordinator!
As a Patient Care Coordinator, you are the customer’s first point of contact, both over the phone and in-person. Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction that Miracle-Ear is known for.
Individuals with experience in customer service or office administration as a front desk receptionist, clinic coordinator, medical receptionist, or front desk agent, would be a good fit for this role. However, regardless of experience, we’re seeking individuals who would have a positive impact on our customers and possess the organizational and technical skills to complete administrative tasks.
Responsibilities:
Manage the customer journey as the first point of contact, set expectations and deliver a quality customer experience.
Scheduling, screening, and confirming in-person and virtual appointments through inbound and outbound calling.
Provide customer resolution to any concerns or questions.
Communicate all relevant customer information to the Hearing Care Professional.
Collect and record customer payments.
Maintain the customer database by updating office records.
Inform the customer about hearing care accessory options.
Handle walk-ins for existing customers.
Assist in coordinating community outreach programs and events.
Help run office promotions by participating in any marketing and social media initiatives.
About us:
For 75 years Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. We operate over 1,500 franchised and corporately owned retail clinics across the United States and take pride in offering solutions that enhance our customer’s quality of life Through the Miracle-Ear Foundation, we give back to the local communities we serve, with a portion of the cost of every hearing aid sold helping someone in need. Fostering a culture of belonging allows us to deliver on our promise of helping millions of diverse customers rediscover all the emotions of sound.
Requirements
Administrative background
Experience in a direct customer support role
Inbound/outbound calling
Scheduling appointments
Quality phone etiquette
Adaptable and detail oriented
Proficient with technology and computer systems
Experience working in a healthcare setting preferred
Benefits
$12-$15/hour + monthly bonus opportunity
Full-time hours: Monday-Friday 8:30am-5pm
Continuous training, development & support
Brand recognition – we’re at the top of our industry!
Health Insurance – Medical, dental, vision
Retirement Plan – 401K, IRA
Paid Time Off, Paid Holidays
Email Alert for Patient Care Coordinator jobs in Snellville, GA, United States
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