Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Immersive Dynamics Inc.
Boston, MA, United States
Want to join our Talent Network for future Enterprise Sales roles here in the US? We hire for Enterprise reps on a rolling basis throughout the year and are always keeping an eye out for good talent. Feel free to submit an application here if you'd like us to keep your information handy. We'll be in touch as soon as new roles open up. A produ
Job Source: Immersive Dynamics Inc.Amazon
Boston, MA, United States
Description The Team The AWS US Enterprise team is responsible for serving the needs of Fortune 1000 enterprise customers based in the United States region. Our team takes pride in leading customers through an accelerated and innovative cloud journey and creating long-term business relationships of value and trust. As part of the US Enterprise team
Job Source: AmazonTravelPerk
Boston, MA, United States
About Us We're TravelPerk, a hyper-growth SaaS platform offering companies a one-stop-shop for booking, managing and reporting business travel. Our aim is to revolutionise the $1.3 trillion business travel market by combining an unrivalled choice of travel options with a powerful booking and management platform and access to 24/7 customer support
Job Source: TravelPerkThought Industries
Boston, MA, United States
Company Description Thought Industries powers the business of learning with our industry-leading learning technology. We were founded in 2013 around the core belief that online learning experiences should be modern, intuitive, engaging, and scalable. Our mission is to transform the way online learning experiences are created, managed, and delivere
Job Source: Thought IndustriesSS&C Technologies
Waltham, MA, United States
SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare o
Job Source: SS&C TechnologiesAmazon
Boston, MA, United States
Description The Team The AWS US Enterprise team is responsible for serving the needs of Fortune 1000 enterprise customers based in the United States region. Our team takes pride in leading customers through an accelerated and innovative cloud journey and creating long-term business relationships of value and trust. As part of the US Enterprise t
Job Source: AmazonQt Group Oyj
Boston, MA, United States
We are the Future of Digital Experiences ... and we need your expertise to keep the momentum. Are you looking to join a fast-growing company that values creativity, kindness, and ambition? We are always ready to welcome individuals with relevant experience into our team. We offer a dynamic and challenging work environment, where you'll work with
Job Source: Qt Group OyjTraceLink
Wilmington, MA, United States
Company overview: TraceLink’s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world. Founded in 2009 with the simple mission of protecting pat
Job Source: TraceLinkBoston, MA, United States
Company Description
Thought Industries powers the business of learning with our industry-leading learning technology. We were founded in 2013 around the core belief that online learning experiences should be modern, intuitive, engaging, and scalable. Our mission is to transform the way online learning experiences are created, managed, and delivered on a global scale. Our goal is to become the premier enterprise platform for organizations who need to train and engage with their customers.
Job Description
We are looking for an Enterprise Account Manager who will be supporting our clients who are growing their business by driving strong customer success onboarding via a robust learning management program or by expanding their courses and training programs through a world-class learning capsule by maximizing the value of their investment in the Thought Industries platform. The Enterprise Account Managers provide a valued voice, where ideas and creative approaches are welcomed.
The Enterprise Account Manager position is a customer-centric role within our Sales organization, responsible for managing client relationships and contributing to revenue growth. The Enterprise Account Manager must build and maintain a strong relationship with the client, as they will be the lead point of contact for all client matters, anticipate the client's needs, work within Thought Industries to ensure deadlines for clients are met, and help the client succeed. The Enterprise Account Manager is also responsible for identifying expansion business from existing clients through upsells, renewals, and new divisions within the assigned client-base. This position plays a crucial role in maintaining and expanding our client-base while delivering exceptional customer experiences, ultimately contributing to the overall success of our Sales organization.
What you'll do:
Develop and maintain executive and departmental relationships with assigned clients
Establish and implement short- and long-range goals and objectives for each account.
Drive retention and adoption among our customers by understanding their business needs and helping them succeed
Maximize up-selling or cross-selling opportunities
Maintain a cadence of communicating with customers about their adoption trends, sentiment, and mining opportunities for deeper engagement
Negotiate contracts with client and establish timeline of performance
Identify opportunities for customers to act as Thought Industries advocates (e.g. testimonials, case studies, reference checks)
Expand relationships and bring in new clients
Manage communications between clients and internal teams
Plan and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
Meet all client needs and deliverables according to proposed timelines
Qualifications A bachelor's degree in Business, Marketing, or a related field is preferred, although relevant work experience may be considered in lieu of a degree.
2-4 years of professional work experience in business development, sales, customer success, or relevant experience SaaS/Software business (TechEd industry preferred)
Experience with SFDC, Outreach, and LinkedIn
Proven results of delivering client solutions and meeting goals
In-depth understanding of company solutions, target vertical markets, and learning management industry
Adhere to the highest ethical standards and conduct, honor commitments, and treat people with kindness, compassion, trust and respect
Intellectually curious with a passion for what you do and a drive to succeed
Proven results of delivering client solutions and meeting goals
In-depth understanding of company solution, target vertical markets, and learning management industry
Strong client management skills and ability to work with customers to demonstrate the value and power of the Thought Industries platform
Adept at identifying and resolving client issues and have strong problem-solving skills, a proactive approach to finding solutions, and the ability to think critically.
Results-driven mentality, with a bias for speed and action
Ability to multitask, prioritize, and manage time efficiently
Self-motivated and self-directed while also being goal-oriented and organized team player
Strong interpersonal skills and the ability to build rapport and trust with clients are crucial
Ability to travel 10%-25% of the time
Strong analytical skills, with the ability to translate data into insights
Excellent verbal and written communication skills are essential for effective client interactions, including active listening, clear articulation, and persuasive presentation abilities
Strong G-suite skills
Comfortable in a startup environment
Additional Information
Applicants must be authorized to work for any employer in the U.S.
All your information will be kept confidential according to EEO guidelines.
Thought Industries does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at Thought Industries are based on merit, qualifications, and abilities.
Email Alert for Enterprise Account Manager jobs in Boston, MA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.