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Client Support / Communications

Bala Cynwyd, PA, United States

In response to the continued growth of their business, Empire Management Group is looking for a Client Support/ Communications Specialist to serve the Philadelphia area. The successful candidate will be assigned an external existing customer and new customer base that our clientele provides for us.

Entry Level Client Support / Communications Responsibilities:

Provide onsite, sales, and client relations to a consumer base

Comfort working with iPads and tablet-based software

Work with the Territory Sales Representatives to secure new clients and to protect existing clients from competitors

Attend large, high-profile (virtual) conferences as required

Attend and present to prospective clients

Responsible for the accuracy of all paperwork for new customer accounts.

Work with the Director and Sales Management team to effectively build client revenue and set sales goals

Provide onsite and in-field services to Clients including sales, promotional services, and customer service on products offered

Represent Empire Management Group and our clients in a professional and business manner

Client Support / Communications Candidate Qualifications:

1 year of account management/customer service/sales experience

Must be able to follow directions and work as a team

Tech skills to include tablet navigation, spreadsheet, email, and internet usage

Superior organizational skills - able to manage multiple priorities simultaneously

Must have strong oral communication skills

Exceptional persuasion, customer engagement, and sales skills

***Full Training is provided for all positions***

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