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Tempest Interactive Media
Philadelphia, PA, United States
Tempest helps destination organizations be powerful assets for their community. We do this by creating websites that locals can be proud of, providing cloud software that strengthens relationships, and marketing programs that support local communities Who We Are LookingFor We are looking for a passionate Senior Client Support Specialist to join ou
Job Source: Tempest Interactive MediaIntealth
Philadelphia, PA, United States
We are looking to hire a full-time Case Manager and Client Support Specialist within our EPIC Client Services department at . The EPIC Case Manager & Client Support Specialist serves as a liaison between ECFMG® and assigned Clients utilizing ECFMG's primary source verification services (EPIC Services). SOME OF OUR PERKS & BENEFITS! Robust Medic
Job Source: IntealthTalbots
Montgomeryville, PA, United States
What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Generous Merchandise Discounts! Our associates receive 50% off Talbots and select Haven Well Within brand items. Additionally, you may also be eligible for discounts at the brands across KnitWell Group
Job Source: TalbotsTalbots
Doylestown, PA, United States
What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Generous Merchandise Discounts! Our associates receive 50% off Talbots and select Haven Well Within brand items. Additionally, you may also be eligible for discounts at the brands across KnitWell Group
Job Source: TalbotsRandstad
Malvern, PA, United States
ARE YOU LOOKING FOR A GREAT CUSTOMER SERVICE POSITION, HELPING OTHERS, WHILE WORKING FROM THE COMFORT OF YOUR HOME? THESE POSITIONS PAY $20 PER HOUR! APPLY NOW!! Our client, one of the world's largest investment companies, is seeking Customer Support Specialists looking to further their career in the financial services industry. You will answer qu
Job Source: RandstadNovick Corporation
Philadelphia, PA, United States
Job Description Job Description Salary: Based on years of experience Client Services Support Needed Novick Corporation 3660 S Lawrence Street Philadelphia, PA 19148 We are a service oriented food distribution company located in South Philadelphia that specializes in childcare nutrition. We care about our clients, the communities we serve, and mo
Job Source: Novick CorporationRandstad US
Malvern
client support associate. + malvern , pennsylvania + posted may 29, 2024 **job details** summary + $20 - $23 per hour + temp to perm + high school + category office and administrative support occupations + referenceAB_4543774 job details ARE YOU LOOKING FOR A GREAT CUSTOMER SERVICE POSITION, HELPING OTHERS, WHILE WORKING FROM THE COMFORT OF YOUR HO
Job Source: Randstad USCramer Management LLC
Horsham, PA, United States
Job Description Job Description Independent Branch Client Service Specialist --Horsham, PA Independent Branches, led by a Schwab franchisee and staffed by employees of the franchisee, help individuals and families with their financial needs, including retirement planning, investing, protection planning, charitable giving, estate planning, and a
Job Source: Cramer Management LLCNorristown, PA, United States
** Client Support Specialist**
**Job Category****:** Customer Service **Requisition Number****:** CLIEN01707 Showing 1 location **Job Details**
**Description**
**Position Summary:
The Client Support Specialists primary responsibility is to ensure client satisfaction through timely reactive and proactive issue resolution methods. Assist in providing client workflow oversight & intervention and technical expertise with an emphasis on quality assurance. Exceed clients expectations in a professional and courteous manner via effective building of professional rapport and credibility. Responsible for providing internal and external support and training related to ROI functionality and standard operating procedures. The hours for this position are Monday - Friday, 11:30am - 8pm.**
**Duties and Responsibilities:**
- Monitor, process, and manage workflow issues via phone, email, and MROs Action List.
- Provide level-one technical support issue resolution and triage.
- Provide resolution to escalated calls transferred from Requester Services.
- Act as go-to resource for Requester Services team by providing procedural support and supporting the vision of User Support as the elevated team.
- Partner with internal interdependencies. Provide assistance, support and/or training to other internal MRO teams.
- Maintain a broad understanding of entire ROI process related to both internal MRO procedures and external client processes.
- Apply strong knowledge of HIPAA regulations and ongoing statutory updates.
- Interface with multi-level client contacts regarding escalated issues. Answer questions, resolve problems and recommend corrective actions to address client issues.
- Identify and communicate potential workflow concerns and trends affecting client facilities.
- Answer questions and recommend corrective actions to address client issues in an expeditious manner.
- Perform other duties as assigned by management.
**Minimum Qualifications:**
- College degree preferred or equivalent combination of schooling and experience.
- Highly motivated, take-charge positive attitude. Ability to multitask, think strategically and appropriately prioritize workload.
- Ability to make independent decisions and apply critical thinking based on practical knowledge and business acumen. Strong and proven problem-solving skills.
- Demonstrated client service experience.
- Self-motivated and able to work independently as well as collaboratively.
- Experience retrieving, compiling, analyzing and interpreting information from multiple databases.
- Dependable, strong organizational skills, excellent written and verbal communication skills and attention to detail.
- Ability to effectively interact with fellow employees and build strong client relationships.
- Proficient computer skills and knowledge of Microsoft Office.
**This job description reflects managements assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.**
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
Email Alert for Client Support Specialist jobs in Norristown, PA, United States
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