Desktop Support Engineer
Milpitas, CA, United States
Job Description
Our client, a world leader in the semiconductor industry, is looking for an " Desktop Support Engineer ".
Job Title: Desktop Support Engineer
Job Duration: Long-term Contract on W2
Location: Milpitas, CA (Onsite)
Company Benefits:
Healthcare (Medical, Dental, & Vision)
Paid Sick leave (per State policy)
401K + 2% Company Match
Daily Responsibilities:
Work on SNOW ticketing queue; creating help desk tickets; notifying team members via email when taking an open request and when the request is completed
Service Walk-Ups (Front-Line IT person) at IT Service Station for breakfix, resolve issues, triage incidents and requests of various IT Services
Service Conference Rooms (Zoom) and User Cubical for breakfix, resolve issues, triage incidents and requests of various IT Services
Support and handle new hire tasks; provision new systems for replacement and new hires setup
Service End-User Walk-Ups and by Phone
Assists in determining suitable software and/or hardware to meet user requirements
Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) computer
Must have:
5-10 years of experience in related field; supporting end-users (in person) in a corporate environment
Knowledge of WIN 7/10 or Mac
Be able to troubleshoot video conference rooms
Knowledge of network implementation, server hardware, software installation, and maintenance, in coordination with other corporate IT teams.
If interested, please send your updated resume to [email protected]
Best Regards,
DAWAR CONSULTING INC
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