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Pep Boys
Dedham, MA, United States
**** **Customer Service Advisor** **Customer Service Advisor** **Job ID:** 5000754821006 **Category:** Service Desk **Overview** Pep Boys is driven by its promise to its customers, We go further to help you go farther. Founded 100 years ago by military veterans, generations of drivers have counted on Pep Boys ASE-certified Pros to service their veh
Job Source: Pep BoysBlue Square Marketing Ltd
Wakefield, MA, United States
**Applicant Portal** : **Job Details: Customer Service Retail Advisor - Wakefield** Vacancy NameCustomer Service Retail Advisor - Wakefield Location CountryUnited Kingdom Location CityWakefield Role BenefitsPerformance Related Bonus Right to Work RequirementsUK & Ireland Job Description If this sounds like you, we have an exciting opportunity, wher
Job Source: Blue Square Marketing LtdJon Don, Inc.
Boston, MA, United States
Description Service Advisor Competitive Pay – Great Benefits Monday-Friday – No nights or weekends Experience is a Plus, but not required! Driven? So are we! We want to invest in your future! Apply today! Successful Service Advisors are ambitious problem-solvers who thrive in a fast paced environment. We are looking for Service Advisors that NEVER
Job Source: Jon Don, Inc.Mirak Automotive Group
Arlington, MA, United States
Mirak Automotive Group has been family owned and operated in Arlington MA since 1936. We sell and service Chevrolet, Genesis, and Hyundai vehicles. We offer an outstanding work environment, and a culture second to none. We offer a management staff with longevity to train, coach, and motivate people to greatness. Our facility is large, clean,
Job Source: Mirak Automotive GroupPridechevy
Lynn, MA, United States
Pride Motor Group (hiring for Kia, Hyundai & Chevrolet) is currently seeking self-motivated and customer-focusedindividuals to join ourService Advisor Team. Do you enjoy working with the public and providing the highest level of customer satisfaction? The goal of this position is to assist our customers with all of their service needs. That means b
Job Source: PridechevySentry Auto Group
Medford, MA, United States
Job Description Job Description Automotive Service Advisor- job post Sentry Ford Lincoln Medford, MA 02155 Job details Salary $60,000 - $85,000 a year Job Type Full-time Shift and Schedule 10 hour shift We are looking for a Service Advisor or Advisor Trainee to assist o
Job Source: Sentry Auto GroupSimmons University
Boston, MA, United States
ABOUT SIMMONS Located in Boston's historic Fenway area, Simmons has a strong tradition of empowering women and challenging traditional gender roles. Simmons University was one of the first higher education institutions to prepare women to become leaders and has evolved to become a university offering a women's undergraduate program and graduate pr
Job Source: Simmons UniversityBest Chevrolet Inc.
Hingham, MA, United States
Named a "Top Place to Work" by the Boston Globe for multiple years, Best Chevrolet, Inc., is a family owned dealership located in Hingham, MA that has been proudly serving the community since 1957. On a daily basis the dealership has between 80 and 100 customers dropping off their vehicles for a wide range of services and our average work in proces
Job Source: Best Chevrolet Inc.Newton, MA, United States
**Group:** **Job Category:** **Job Location:** **Hours Per Week:** **Term:** **Responsible HRBP:** **Role Description**
In this role you will be working within an established small Customer Service team, focused on providing a high level service to our customers.
The role offers diversity, challenge and the opportunity to make a difference.
**Essential Duties**
* To act as the first point of contact for the customer
* Efficient and effective resolution of customer issues or inquiries
* To deliver at all times, the highest level of service in line with Smirthwaite quality standards.
* To receive customer orders, quotes, and RMAs by reading email and facsimiles and answering the telephone.
* To accurately enter and update customer orders, quotes and customer information through various Smirthwaite order management systems in a timely fashion.
* Perform all of the above functions while online with a customer, and navigate expertly between multiple sessions on computer.
* To keep customers informed by confirming and clarifying orders in a professional and polite manner.
* To assist and support the Smirthwaite sales team where requested.
* To provide support for Smirthwaite Service Engineers when required.
* To maintain historical records by filing orders and other departmental related documents.
* To actively gain knowledge of all Smirthwaite major product groups on an ongoing basis
* To provide support to other team members during periods of annual leave and absence.
* To maintain operations by following policies and procedures; reporting needed changes.
* To contribute to team effort by accomplishing related results as needed.
* To actively undertake personal growth & development opportunities.
* To undertake other tasks as required by Management.
**Education & Experience**
* Strong verbal and written communication skills to clearly and accurately convey basic information. Ability to communicate and verbalize complex information effectively.
* Excellent computer skills with a specific emphasis on order management systems (Epicor Vantage), Microsoft Word, Excel and Outlook.
* Proven ability to handle multiple tasks in high-volume, fast-paced work environment.
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Email Alert for Customer Service Advisor jobs in Newton, MA, United States
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