Automotive Service Advisor
Lynn, MA, United States
Pride Motor Group (hiring for Kia, Hyundai & Chevrolet) is currently seeking self-motivated and customer-focusedindividuals to join ourService Advisor Team. Do you enjoy working with the public and providing the highest level of customer satisfaction? The goal of this position is to assist our customers with all of their service needs. That means building loyalty and trust, and creating an overall positive experience. We want our customers to have the best possible experience at our dealershipsand you will have an integral and essential role in ensuring that they do.
Job Responsibilities:
Scheduling appointments
Generatingrepair estimates
Conducting post-repair follow-up
Resolving customer complaints
Keeping customers updated on the status of their vehicle by phone or text
Selling needed service work and offering financing options
Qualifications:
Excellent customer service skills
Ability to engage and educate customers on repair work needed
Ability to work with little supervision
The drive to succeed in a fast-paced, high-volume environment
Experience as an Automotive Service Advisor is preferred
Benefits Include:
Salary + Commission
Excellent Earning Potential
Paid Vacation & Holidays
Health,Dental, & Vision Insurance
Company paid life insurance
Short and long-term disability insurance
401(k) with company match
5 Day Work Week
Employee discount program
***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check.Interested candidates must possess a valid driver's license and have a satisfactory driving record.
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