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Domino Data Lab
San Francisco, CA, United States
Who We Are At Domino Data Lab, we have an ambitious vision for data science. Our platform helps data science teams accelerate research, increase collaboration, and rapidly deploy predictive models. Our customers are the most sophisticated analytical organizations in the world, including companies like Bristol Myers Squibb, Allstate, Bayer, and Red
Job Source: Domino Data LabMicrosoft
San Francisco, CA, United States
The US Account Director - Strategic Life Science creates and leads strategies for high-impact/high-profile accounts that yield high-volume sales and open new opportunities for both Microsoft and its partners that are aligned to goals, outcomes, and forecasts. This Person Proactively builds and expands a strategic network of key internal and exter
Job Source: MicrosoftDatabricks
San Francisco, CA, United States
SLSQ425R21 As an Enterprise Account Executive at Databricks, you are a strategic sales professional experienced in selling into Life Science accounts. You know how to sell innovation and change through customer vision expansion and can guide deals forward to compress decision cycles. You love understanding a product in depth and are passionate abo
Job Source: DatabricksFenwick & West LLP
San Francisco, CA, United States
Job Description Summary: Fenwick is seeking a Client Accounting Specialist who will be responsible for all financial aspects of managing the assigned partners' portfolio of clients which are performed in accordance with departmental standards. The Client Accounting Specialist will work closely with the finance management team and integrate best pr
Job Source: Fenwick & West LLPAlliant Insurance Services
San Francisco, CA, United States
Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our client
Job Source: Alliant Insurance ServicesSalesforce
San Francisco, CA, United States
Actively participate in the pursuit process of our large scale deals, working cross-functionally within Salesforce to ensure we are selling what we can deliver as aligned with the customers objectives; work with teams to deliver the pitch, define sc Healthcare, Science, Salesforce, Health, Professional, Service, Technology, Business Services
Job Source: SalesforceCooley
San Francisco, CA, United States
Practice Group Marketing Specialist - Life Sciences Cooley is seeing a Practice Group Marketing Specialist to join the Marketing team. Position Summary : Under the supervision of the Marketing Manager, the Practice Group Marketing Specialist will work closely with firm attorneys and other marketing team members to support all business development a
Job Source: CooleyAlexandria Real Estate
San Francisco, CA, United States
Alexandria's Life Science Team supports the company by providing scientific and technical expertise to help guide Alexandria's three major activities: venture capital investment, real estate, and thought leadership. This role will support all of these activities. Venture capital investment activities, conducted through Alexandria Venture Investmen
Job Source: Alexandria Real EstateHercules, CA, United States
Description: Pacific BioLabs is an independent CRO offering cGMP/GLP testing services in toxicology, biocompatibility, pharmacology, analytical chemistry, and microbiology. Founded in 1982, PBL is beginning a new chapter, applying significant investment and energy towards modernizing workflows, upgrading facilities and most importantly, enhancing our employee experience. We are looking for talented, energetic scientists and professionals to share in our passion for our mission to enhance public health through the testing services we provide to our pharma, biotech and medical device clients. If you are up for a challenge, come join our team!
PBL has an immediate opening for a Client Account Specialist. The Client Account Specialist is an on-site entry level position that primarily supports testing department client account operations. This position works closely with Pacific BioLabs Testing Department Management and Client Services in ensuring that Client/Sponsor testing needs are met. The Client Account Specialist is not an outward “client facing” position however, may be called upon to interact directly with clients.
The Client Account Specialist reports to the Senior Manager, Client Services. The Client Account Specialist will work closely with Client Account Managers but will also be expected to communicate effectively with all members of the sales and technical staff, including Business Development.
The Client Account Specialist is expected to have a working knowledge and understanding of the testing department, as well as the services PBL offers. This position is integral to Pacific BioLabs and presents the employee with an opportunity to learn many aspects of the overall business operations of the company.
PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO
Perform sample verification at the time of receipt
Perform department log-in ensuring proper sample storage per client specifications and management of controlled substances
Prepare study files according to testing requirements and PBL SOP
Process and send samples for subcontracted work
Assist in protocol preparation for routine testing (if applicable)
Track status of department studies in meeting timelines for study completion and Report of Analysis delivery
Assist with facilitating completion of Client-related documents such as MSA’s, NDA’s, and SOW’s
Follow-up on non-binding estimates and formal quotes with Clients (if needed)
Prepare formal quotes for current and prospective clients at the instruction and guidance of a Client Account Manager (if needed)
Assist with billing processes that include review of billing sheets to ensure all testing costs have been captured
Assist in maintaining the prospect client database; including database searches and data exports
Participate in Client Account Manager meetings and quote review meetings (if requested)
Deliver the highest level of customer service supporting customer success
Requirements: BASIC QUALIFICATIONS
Associates (2 yr) or Bachelors (4 yr) degree preferred; or high school degree/GED and 2-5 years of relevant experience.
PREFERRED QUALIFICATIONS/SKILLS
TECHNICAL SKILLS
Excellent organizational skills; able to prioritize diverse tasks
Solid critical thinking skills; must be able to anticipate and solve problems in a systematic manner
Familiarity with Microsoft Word and Excel and laboratory based data management systems
INTERPERSONAL SKILLS
Excellent communication skills (written and verbal) required. Must be able to communicate complex ideas in easily understandable terms. Must enjoy meeting and interacting with people on a daily basis
Professional telephone manner essential
Handles confidential information with discretion
Works well with others and function as part of a team
Works with persons of diverse background
WORKING CONDITIONS/PHYSICAL ABILITIES
All activities will be performed in a cGMP and GLP environment
Ability to lift up to 50 pounds
Ability to work weekends, when needed
Job requires mobile use of hands and arms
Must be able to work at a computer terminal for up to three hours at a time and for up to eight hours on a given day
The pay range for this position is $49,000 to $51,000 paid on hourly basis excluding overtime. The base pay offered will take into account internal equity and also may vary depending on the candidate’s job-related knowledge, skills, and experience among other factors. This position will be eligible for medical, dental, vision, life insurance, 401k, and other benefits.
Pacific BioLabs is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected factors.
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Email Alert for Client Account Specialist I - Life Science jobs in Hercules, CA, United States
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