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ILLINOIS PRESS ASSOCIATION
, IL, United States
Job openings will appear here and on Facebook, LinkedIn and Twitter. You must register/log-in to submit a job posting. All posts require approval before being published. The Illinois Press Association is looking to fill the position of Applications Support Specialist. This position involves assisting all departments of the IPA, including but not li
Job Source: ILLINOIS PRESS ASSOCIATIONmxdcocktails.com
Chicago, IL, United States
** Application Support Specialist** **Job Category****:** IT **Requisition Number****:** APPLI002719 Showing 1 location **Job Details** **Description** Mark Anthony Services is hiring an **Application Support Specialist** responsible for supporting US business teams with their use of custom IT applications and reporting. The
Job Source: mxdcocktails.comInteractive Brokers
Chicago, IL, United States
**Application Support Specialist** at Interactive Brokers Chicago, IL Interactive Brokers is seeking several motivated individuals to join our Application Support Group (ASG) as an Application Support Specialist, supporting the greater New Accounts team. This individual is a key component in ensuring that the overall client experience is exceptiona
Job Source: Interactive BrokersThe Phoenix Group
Chicago, IL, United States
A law firm in NYC is hiring for an Application Support Specialist. This is a full time, hybrid position. Job Responsibilities: • Analyze & resolve incidents, service requests and information requests covering application software, hardware componentry, network configuration and infrastructure. • Collect information through customer interview, supp
Job Source: The Phoenix GroupHormann North America
, IL, United States
Job Description Job Description Salary: 60,000 Job Summary: The IT Systems Support Functional Specialist is responsible for all aspects of Tier 1 and Tier 2 functional applications and system functional support and minor technical assistance. This individual must address a wide variety of user issues and will act as the “go-to” person for the mai
Job Source: Hormann North AmericaReveal Data
Chicago, IL, United States
**Senior Application Support Specialist** Customer Success, Chicago **Position Summary** The Senior Application Support Specialist is responsible for leading the customer support solutions team which responds to inquiries across the full suite of Reveal software and technologies. They are responsive, helpful, thorough, and communicative when workin
Job Source: Reveal DataGriffith Foods
Alsip, IL, United States
Griffith Foods is a global manufacturer of food products. We provide a wide range of taste and texture components for food industry customers throughout the world. Our products include seasoning blends, dry mixes, coating systems, dough blends, crumbs, flavors, sauces and food bases that are used in an extensive variety of application from snack fo
Job Source: Griffith FoodsFederal Home Loan Bank of Des Moines
Chicago, IL, United States
Join the FHLBC team! At the Federal Home Loan Bank of Chicago, employees come first - that's why we offer a highly competitive compensation and bonus package, and access to a comprehensive benefits program designed to meet the needs of our employees. • Retirement program (401k and Pension) • Medical, dental and vision insurance • Lifestyle Spendin
Job Source: Federal Home Loan Bank of Des MoinesChicago, IL, United States
**Description**
The application support specialist is a key member of an overall team responding to customer inquiries across the full suite of Reveal software. They are responsive, helpful, thorough, and communicative when working with those internal and external to Reveal. They are first line responders and carrying from initiation to resolution. This individual is quick at determine level
of support required and performing triage to correct up-line team members.
**Duties & Responsibilities**
* Respond to customer inquiries in a timely manner and utilize skills and knowledge of applications to answer questions and solve technical problems.
* Owns ticket until completely resolved and provides follow-up with client after closed to assure continued success.
* Assist users with configuration and settings across Reveal AI/Processing/Review technologies and test to assure it is functioning to client satisfaction.
* Create, maintain, and provide when appropriate SQL scripts to provide access and reporting to additional functionality and data for reporting.
* Proactively and reactively create client service-related applications in collaboration with other internal and external teams.
* Assist in the development of installation packages for various internal or external customers.
* Actively assist in maintaining Reveals cloud-based services and developing methods for automated maintenance or reporting.
* Contribute to software documentation, knowledgebase articles, and other client facing materials.
Ideally, you would have some background in programming, enthusiastic about new knowledge, and want to grow with an exciting technology company.
**Preferred Experience**
* College degree in Computer Science or Information Systems related area
* Familiar with client-server architecture, modern programming language, and SQL scripting
* 2~3 years working experience
* eDiscovery experience a big plus
* Familiar with Azure/AWS a plus
**Preferred Characteristics**
* Excellent written and oral communication skills.
* Engaging personality and ability to engage others.
* Keen sense of attention to detail.
* Obsessive documentation practices.
* Experienced problem solver with follow-through on tasks.
* Seeker of excellence with unending pursuit of improvement.
* Unselfish team-player.
* Quickly learn and understand technology.
Ideally, you would have some background in programming, enthusiastic about new knowledge, and want to grow with an exciting technology company.
*This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.*
**Hiring Policy**
This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.
Reveal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reveal does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
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Email Alert for Application Support Specialist jobs in Chicago, IL, United States
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