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User Researcher

Boston, MA, United States

What you’ll do

Define, plan, and conduct user research

Deliver compelling insights to the product and design teams

Facilitate evidence-based product and design decisions

Develop and innovate on our mixed-methods user research practice

Contribute to company-wide research strategy

Who you are

You have worked in a research role at a consumer-focused company

You have a degree in HCI, Psychology, Human Computer Interaction, Social Science, or a related field

You have broad experience of qualitative research methods

You are comfortable planning, scoping, conducting, analyzing and communicating research

You are familiar with quantitative research methods, comfortable with metrics and A/B tests, and are able to synthesize quantitative data with qualitative user research

You are a great storyteller and communicator, able to speak fluently to business people, designers, engineers and other stakeholders (in English)

You are a dedicated advocate of a user-centred approach to product development

You enjoy collaborative work in a dynamic, data-driven, creative environment.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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