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Oracle
Washington, DC, United States
Job Description Customer Success Manager Location: United States No visa sponsorship is available for this position. The objective of the Customer Success Manager is to maximize customer retention through solution management and drive SaaS revenue expansion by guiding customers through product adoption. The Customer Success Manager works at a s
Job Source: OracleGoodshuffle Pro
Washington, DC, United States
About the Team: We're simplifying the chaos of the events industry through powerful, easy-to-use technology. We're a self-proclaimed mix of "events nerds" and "technology nerds", but mostly we're all passionate problem solvers who are dedicated to empowering our users. We've been voted DC's Best Startup and were called one of "DC's Coolest Places
Job Source: Goodshuffle ProPalo Alto Networks
Reston, VA, United States
Palo Alto Networksis the fastest-growing security company in history. We offer the chance to be part of an important mission: ending breaches and protecting our way of digital life. If you are a motivated, intelligent, creative, and hardworking individual, then this job is for you! Palo Alto Networks (Evident Team) is looking for a dedicated and h
Job Source: Palo Alto NetworksQuorum
Washington, DC, United States
Based in Washington, D.C., Quorum is a fast-growing software company and is the leading provider of workflow software and information services for government affairs professionals across the corporations, non-profits, associations, and governmental end-markets. Quorum allows users to manage stakeholder engagement, launch grassroots advocacy campaig
Job Source: QuorumHP
Washington, DC, United States
Job Summary Responsible for Solution/Services Adopt, Expand, and Renewal. Client Management including Annual Recurring Revenue/Profit Management, Growth, On-going value and outcomes management with high customer health, low churn rate and high renewal rate. Responsible for managing overall service quality and customer relationship management resou
Job Source: HPDanaher Corporation
Washington, DC, United States
Danaher Corporation Customer Success Manager in Washington DC , District Of Columbia Integrated DNA Technologies (IDT) is the leading manufacturer of custom oligonucleotides and proprietary technologies for genomics applications. Our work is complex and cutting-edge, and our team members are curious, creative thinkers who understand tha
Job Source: Danaher CorporationBAYADA Home Health Care
Gaithersburg, MD, United States
BAYADA Home Health Care has an immediate opening for a **Customer Success Manager** in our **Gaithersburg, MD Home Health Office** . If you are looking for an exciting career opportunity in a growing industry, this role could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compass
Job Source: BAYADA Home Health CareFranklin Covey
Washington, DC, United States
“We enable greatness in people and organizations everywhere. ” FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart . We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates
Job Source: Franklin CoveyReston, VA, United States
Palo Alto Networks® is the fastest-growing security company in history. We offer the chance to be part of an important mission: ending breaches and protecting our way of digital life. If you are a motivated, intelligent, creative, and hardworking individual, then this job is for you!
Palo Alto Networks (Evident Team) is looking for a dedicated and hardworking Customer Success Manager who will work with customers post-sale and be the point of contact to ensure they have the best experience and get the most value and ROI from our platform. The Customer Success Manager should be extremely professional, have attention to detail, and excellent skills on the phone.
LOCATION - Reston, VA or Pano, TX
Responsibilities:
Advise customers on best methods to take full advantage of our platform
Form strong relationships with customers via email and telephone and work to keep them fully engaged throughout the process
Track and ensure a high renewal rate is achieved
Work with existing customers on upsell opportunities
Travel periodically to customer conferences or onsite meetings
Report on customer satisfaction and feedback
Qualifications:
2-3 years of Customer Success Manager experience
Professional written and verbal communication skills
The ability to manage and lead meetings with customers by phone and via web using Zoom
Personable with a proven ability to establish and build effective working relationships
Passion for customer service and sales
Ability to multitask and handle matters with no supervision and with excellent follow up
High attention to detail
Energized by making customers happy and successful
Experience in Salesforce
Learn more about Palo Alto Networks here and check out our fast facts
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Email Alert for Customer Success Manager jobs in Reston, VA, United States
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