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Hello Innovation
Detroit, MI, United States
Hello Innovation Director of IT (Information Technology) Detroit , Michigan Apply Now Driving innovation is easier said than done. It starts and ends with a solid IT foundation...and that’s where we need you. If shaping and maintaining the technological infrastructure that empowers us to disrupt industries and impact the lives of bill
Job Source: Hello InnovationBrilliant®
Plymouth, MI, United States
IT Director Experience with PLEX ERP system is required. Overview: Responsibility for all business application systems and IT Infrastructure, projects and support requirements in North America. Scope of work includes staff management, project execution, IT strategy, support and budgeting for the ASNA business unit. Staff consists of: 1 Infrastru
Job Source: Brilliant®Flex-N-Gate
Detroit, MI, United States
Overview Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in “Automotive News.” A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals. Scope of the Position The Information Technology Ad
Job Source: Flex-N-GateMarsh McLennan Agency
Troy, MI, United States
This is a 10-12 week internship, starting out full time with the intentions to move to part time once the semester starts. There are 3 internship focuses available - Devops, Data Analytics and Data Science, details below. Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by
Job Source: Marsh McLennan AgencyH.W. Kaufman Group
Farmington HIlls, MI, United States
Manager, IT Department Operations Summary The Manager, IT Department Operations is responsible for leading top-level administrative, financial, and operational activities within the Information Technology department. This role involves partnering with the CIO and IT leadership team to implement efficient operational processes, exercise sound financ
Job Source: H.W. Kaufman GroupCooper Standard
Northville, MI, United States
Job Description: TITLE : IT Manager DUTIES : Cooper Standard Automotive seeks a IT Manager based out of the office at 1230 Ruston Pass, Fort Wayne, Indiana, 46825. Note, this is a hybrid position whereby the employee will work both from home and from the aforementioned office address. Hence, the employee must live within a reasonable commuting di
Job Source: Cooper StandardDTE Energy
Detroit, MI, United States
DTE is one of the nation's largest diversified energy companies. Our electric and gas companies have fueled our customer's homes and Michigan's progress for more than a century.And as Michigan's largest source of renewable energy, we're creating a cleaner, healthier environment to power our future. We're also serving communities beyond Michigan, wh
Job Source: DTE EnergyEnsono
Detroit, MI, United States
Sr Manager Information TechnologyRemote - United StatesJR010434 Sr Manager Information Technology At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things ! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser a
Job Source: EnsonoBloomfield Hills, MI, United States
IT Support Technician
Penske Automotive Group is a Fortune 200 international transportation services company that operates automotive and commercial truck dealerships principally in the United States and Western Europe, and distributes commercial vehicles, diesel engines, gas engines, power systems and related parts and services principally in Australia and New Zealand. We have created a best-in-class IT environment to support our business needs. We are currently seeking to add a talented member to our corporate IT team.
Overall responsibility of the IT Support Technician is to facilitate the resolution of technical issues within dealerships and corporate headquarters. Dealership support is provided over the phone in a call center style environment while corporate headquarters support is face-to-face. This role will be located at our corporate headquarters office in Bloomfield Hills, Michigan, and is not a remote opportunity.
Specific Duties:
Account provisioning for various productivity cloud applications and Dealer Management Systems
Support enterprise, manufacturer and third-party applications including access
Provide primary technical support via phone and remote software with excellent customer service
Collaborate with other IT staff to resolve issues
Prioritize, escalate and resolve incidents from ticket management system
Deploy and support technology to the enterprise's executives
Troubleshoot and provision mobile devices
Adhere to all corporate processes, policies and assist with technical documentation
Provide weekend, holidays and afterhours support (rotation) including occasional travel
Minimal requirements for consideration of this position include:
Associates Degree in computer sciences or related fields - 4 year college degree preferred
Two years of related technology experience
Willingness to continue to grow through outside and in-house training
Strong experience and knowledge of:
Microsoft Desktop Operating Systems, Office Suite and cloud productivity applications
PC Hardware, Mobile Devices (iOS/Android) and peripherals
Client-side cybersecurity software
Knowledge of:
Automotive Retail Environment or similar
Dealership Management Systems (Reynolds/CDK)
Microsoft Active Directory and Exchange
VOIP Systems
Basic WAN/LAN troubleshooting
Personal Skills / Attributes:
Strong interpersonal, analytical, oral and written communication skills
Ability to research requests for a viable solution amenable to all
Ability to multi-task and prioritize issues
For immediate and confidential consideration, please forward your resume, cover letter and salary history to:
careers@
or via U.S. mail:
Penske Corporation
Attn: Randall Johnson, EVP, HR and Administration
2555 Telegraph Road,
Bloomfield Hills, Ml 48302-0954
No telephone inquiries, please.
Penske Automotive Group is an equal opportunity employer.
Email Alert for Information Technology Support Technician jobs in Bloomfield Hills, MI, United States
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