Area Director of Sales

Austin, TX, United States

AREA DIRECTOR OF SALES | PALISOCIETY | Arrive Austin & Palihouse Hyde Park - Tampa)

POSITION PROFILE:

The Area Director of Sales is responsible for planning and managing the overall sales for their assigned hotels Arrive Austin and Palihouse Hyde Park Tamp.This role has the responsibility to achieve optimal occupancy and ADR growth to maximize total revenue while meeting/exceeding hotel profit objectives for the hotels included in their portfolio.

ABOUT ARRIVE AUSTIN

Located in the heart of East Austin, ARRIVE Austin is the perfect neighborhood hotel for guests looking for a blend of modern luxury, local authenticity, and friendly hospitality. With meticulously designed rooms and three distinct dining outlets, ARRIVE Austin welcomes travelers and locals alike. If you’re passionate about creating genuine connections, thrive in a dynamic hospitality environment, and find joy in elevating guest experiences.

ABOUT HYDE PARK VILLAGE

Tucked within Tampa's historic Hyde Park neighborhood, Palihouse Hyde Park Village seamlessly merges residential-inspired charm with contemporary sophistication. With 36 generously sized rooms, an inviting lobby lounge and cocktail bar, this urban lodge caters to travelers seeking a unique and charming experience. If you’re passionate about creating genuine connections, thrive in a dynamic hospitality environment, and find joy in elevating guest experiences.

We invite you to join our team at ARRIVE Austin and Palihouse Hyde Park Village!

THE TASK AT HAND:

Direct Sales:

Develop appointment-oriented sales calls to ensure a successful direct sales program, in accordance with goals established by departmental budget and marketing plan.

Revenue Management:

A well-rounded understanding of the particulars of revenue management and its relation to sales, including but not limited to:

market intelligence and trends

sales and revenue strategies

general knowledge of revenue and reservations systems.

New Account Development/Key Account Management:

Capture competitor's accounts through networking & research in order to target and solicit those most probable to generate new business.

Continually targets and prospects for new business through telemarketing, individual creativity and innovation.

Maximize current hotel key accounts by identifying and capturing those that offer room night and revenue growth.

Customer Service: Develop strong customer relationships through frequent communication and the use of professional, courteous, and ethical interpersonal interaction.

Develop customer profiles and maintain an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.

Communication: Exhibit a positive and involved team attitude to all hotel departments and maintain open communications with all co-workers for the best overall performance of the hotel.

Reporting: Achieves activity goals as established by management and completes all reports and assignments in an accurate and timely fashion.

Prepare sales metrics reports documenting sales calls in Sales CRM.

Outline opportunities and identifying new bookings.

Must meet monthly KPI’s as determined by Managing Director of Sales.

Community & Travel: Actively participate in community and industry organizations and travel where needed for client appointments, site visits or trade shows to benefit the collection’s exposure to the community and bottom line. As necessary, attend out-of-town conventions to generate business.Must visit hotel(s) not based at least 1X per quarter and as needed to support the business.

Hotel Leadership: Area Director of Sales is expected to lead by example at all times and stay visible to the team. The leadership goals should be the following:

Be a part of a leadership team of brand advocates who believe in what Palisociety has to offer and who are personally invested in its success.

Foster an environment where team members know they are valued, ensuring they are treated fairly and with respect.

Assist in building a culture of open communication, spending time with team members and be available for them (open door policy).

Continuously strive to improve and maintain client and guest experiences.

Be a leader in managing the overall reputation management of the property.

Continue to give the brand a voice – naturally showcasing what the brand has to offer and its virtues to others (employees, leaders, owners).

Easily translate a passion for the brand into a unique experience for both hotel guests and employees.

Personify the best values of the brand, demonstrating exceptional work ethic and service delivery for all employees on property.

Train, coach, and lead team members to further their professional development.

WHAT WE’RE LOOKING FOR:

6+ years Hotel Sales Experience required.

Must be able to communicate in English, both written and verbal.

Must be able to speak clearly and understandably over the telephone.

Great written communication and telephone etiquette

Organization

Professionalism

Experience with Microsoft Office, including Excel, Word, Outlook.

OPERA/StayNTouch experience a plus.

WHAT’S IN IT FOR YOU:

A competitive compensation package including medical, dental, vision, and life insurance. 401(k) retirement plan (future you will love this one!) Paid time off, holiday pay, and sick pay when you’re under the weather. Career advancement in an organization committed to helping star employees thrive. There’s also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities. Professional development that sets you up for success across multiple hospitality career paths. A collaborative work environment where your creative ideas can come to fruition. Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!) Hands-on training with a nimble team.

Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

For more information, visit www.palisociety.com or follow @palisociety

For more information, visit lepetitpali.com or follow @lepetitpali

For more information, visit www.arrivehotels.com or follow @arrivehotels

We are an E-Verify Employer/Somos un empleador de E-Verify.

MORE ABOUT US:

Palisociety is a fully integrated hospitality company that develops and operates unique hotels and residences across the country. In addition to our independent collection of hotels, we also operate Palihouses, Palihotels, and ARRIVE by Palisociety. We strive to delight and inspire our guests and local community by creating one-of-a-kind neighborhood-centric places filled with interesting people, friendly staff, and trusty service.

We’re a family business founded in Los Angeles by CEO Avi Brosh in 1998. As we continue to grow and develop new hotels and restaurants, we’re always looking for spirited, hardworking, passionate people that can join our team and grow with us!

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