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Doubletree Dallas Campbell Center
Dallas, TX, United States
Job Summary The Doubletree Dallas Campbell Centre, a 300 room property, located near Northpark Mall and SMU, is searching for a seasoned Front Desk Manager. The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to
Job Source: Doubletree Dallas Campbell CenterMarriott
Dallas, TX, United States
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Job Source: MarriottFAIRMONT
Dallas
Job Description Job Description Company Description Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setti
Job Source: FAIRMONTMarriott International Inc
Dallas, TX, United States
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Dallas, TX, United States
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Irving
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Job Source: Planet Fitness - Excel FitnessJefferson Dental and Orthodontics
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Job Description Job Description Who Are We? We are Jefferson Dental & Orthodontics and we believe in taking a personal approach to dentistry. Since our humble beginnings in Texas in 1967, we’ve been a trusted friend for our patients near and far. At Jefferson, we understand it takes more than clinical excellence to earn a patient’s trust. It’s o
Job Source: Jefferson Dental and OrthodonticsJefferson Dental and Orthodontics
Garland
Job Description Job Description Who Are We? We are Jefferson Dental & Orthodontics and we believe in taking a personal approach to dentistry. Since our humble beginnings in Texas in 1967, we’ve been a trusted friend for our patients near and far. At Jefferson, we understand it takes more than clinical excellence to earn a patient’s trust. It’s o
Job Source: Jefferson Dental and OrthodonticsDallas, TX, United States
Company Description
Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.
Job Description
Responsible for the management of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements and maintains a service and leadership philosophy, which serves as a guide to respective staff.
Guest Relations and Service:
Anticipate and respond to guests' needs, ensuring positive relations and satisfaction.
Resolve complaints promptly, assist staff in delivering optimal service, and maintain a welcoming atmosphere.
Conduct pre-shift meetings, review daily business levels, and ensure readiness for service.
Staff Management and Training:
Prepare and adjust weekly schedules, coordinate breaks
Qualifications Education and Certifications:
College degree, preferably in Hospitality Management.
High school diploma or equivalent vocational training certificate; some college preferred.
Certification in CPR.
Experience and Skills:
1-2 years of experience as an Assistant Front Desk Manager, preferably in a 4-5 Star/Diamond style hotel.
Previous cashiering experience.
Fluency in English, both verbal and non-verbal.
Familiarity with yield management and cost controls.
Ability to suggestively sell.
Abilities and Competencies:
Ability to perform job functions with attention to detail, speed, and accuracy.
Strong organizational and prioritization skills.
Clear thinking and good judgment under pressure.
Thoroughly follow directions and understand guest service needs.
Work cohesively with a team and with minimal supervision.
Maintain confidentiality of guest information and hotel data.
Identify departmental training needs and provide training.
Direct and correct staff performance as needed.
Technical Skills:
Compute basic arithmetic.
Input and access information in property management systems, computers, and point of sales systems.
Physical Abilities:
Transport items weighing 20-30 pounds over a distance of approximately 100 feet.
Endure various physical movements throughout work areas.
Reach 1-2 feet.
Remain stationary for 4-6 hours during work shifts.
Effectively communicate with guests, management, and co-workers.
Additional Information
What's in it for you: Paid time off
Medical, Dental and Vision Insurance, 401K
Complimentary Shift Meal
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academy designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
Career development opportunities with national and international promotion opportunities
Eligible performance based bonus
Email Alert for Front Desk Manager jobs in Dallas, TX, United States
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