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Marriott
Dallas, TX, United States
Job Number 24043978 Job Category Rooms & Guest Services Operations Location The Westin Galleria Dallas, 13340 Dallas Pkwy, Dallas, Texas, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a
Job Source: MarriottAccorHotel
Dallas, TX, United States
Company Description Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memori
Job Source: AccorHotelDoubletree Dallas Campbell Center
Dallas, TX, United States
Job Summary The Doubletree Dallas Campbell Centre, a 300 room property, located near Northpark Mall and SMU, is searching for a seasoned Front Desk Manager. The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to
Job Source: Doubletree Dallas Campbell CenterFAIRMONT
Dallas
Job Description Job Description Company Description Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setti
Job Source: FAIRMONTStretch Lab - Coppell
Coppell
Job Description Job Description StretchLab Coppell is looking for an Front Desk Manager to help grow our team! This role will be responsible for in-studio sales & member engagement functionality. The ideal candidate likes to be on a team that *** Invests in their employees and members. Creates opportunities for personal or career growth. Mak
Job Source: Stretch Lab - CoppellMarriott International Inc
Dallas, TX, United States
Job Number 24043978 Job Category Rooms & Guest Services Operations Location The Westin Galleria Dallas, 13340 Dallas Pkwy, Dallas, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising
Job Source: Marriott International IncPlanet Fitness - Excel Fitness
Irving
Job Description Job Description Daily responsibilities for the Front Desk Associate also include: Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in thei
Job Source: Planet Fitness - Excel FitnessJefferson Dental and Orthodontics
Dallas
Job Description Job Description Who Are We? We are Jefferson Dental & Orthodontics and we believe in taking a personal approach to dentistry. Since our humble beginnings in Texas in 1967, we’ve been a trusted friend for our patients near and far. At Jefferson, we understand it takes more than clinical excellence to earn a patient’s trust. It’s o
Job Source: Jefferson Dental and OrthodonticsDallas, TX, United States
Job Description
The Front Desk Manager is responsible for overseeing the Front Office department, ensuring optimal financial, service, and procedural outcomes. This role involves fostering team member engagement, enhancing guest satisfaction, and driving financial performance in alignment with the vision of Westgate Resorts. The Front Desk Manager collaborates closely with department heads to contribute to the overall success of the property.
Oversee **** the Front Office department by providing guidance and leadership to team members.
As the leader overseeing the entire employee life cycle, you are involved in every stage, from interviewing and hiring to training and evaluating performance.
Play a crucial role in fostering a positive work environment, which involves handling guest concerns, resolving problems, and implementing both rewards and disciplinary actions when necessary.
Audit Front Desk work and tasks to uphold accuracy and adherence to standards. Running room reports, verifying rates, and conducting nightly bucket checks.
Actively engaged in guest interactions, managing both check-ins and check-outs, and correcting Front Desk transactions.
Prepare the Night Audit task sheet and the seamless transition of shifts.
Writing vouchers, running folios, and performing balance calculations to assist the accounting department.
Readily available to answer phones when needed.
Monitor resort's performance on the company service score platform, such as Medallia, and devising strategies to enhance service levels across various online review platforms like TripAdvisor.
Commitment to upholding Forbes rating standards and implement effective training techniques that foster consistency in service excellence.
Embrace additional responsibilities as delegated by management to contribute to the overall success of the guest experience.
Qualifications:
Qualifications
To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.
Associate degree (A. A.) or equivalent from a two-year college or technical school.
2+ years of experience in Front Desk Operations in resort setting preferred.
2+ years of leadership experience.
Requirements:
Must be able to work weekends and holidays.
Must be flexible with schedule hours and/or days off.
Excellent customer service skills.
Strong conflict resolution management experience. Ability to effectively address and resolve any issues that may arise.
Valid Driver’s License.
Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
Required to pass a background check, drug test, and prove eligibility to work in the United States.
Additional Information
Why Westgate?
Discounted Ski pass benefit (while supplies last).
FREE Ski & Snowboard and Mountain Bike equipment Rentals.
FREE garage parking.
Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.).
$2.00 in meals in Team Member Breakroom.
Comprehensive health benefits – medical, dental and vision.
Paid Time Off (PTO) – vacation, sick, and personal.
Paid Holidays.
401K with generous company match.
Get access to your pay as you need it with our Daily Pay benefit.
Wellness Programs.
Tuition Assistance.
Employee Assistance Program (EAP).
Advancement & development opportunities.
Community Involvement Programs.
Westgate Resorts is an Equal Employment Opportunity employer . __ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.
Email Alert for Front Desk Manager jobs in Dallas, TX, United States
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