Business Development Representative

San Mateo, CA, United States

Job Details

Job Location

San Mateo Infusion Center - San Mateo, CA

Position Type

Full Time

Education Level

Bachelor's Degree

Travel Percentage

Up to 75%

Job Shift

Monday - Friday, regular business hours

Job Category

Sales & Business Development

Description

ABOUT US

IVX Health is a national provider of infusion and injection therapy for those with Rheumatoid Arthritis, Crohn's Disease, Multiple Sclerosis and other complex chronic conditions. IVX offers a different, better approach to caring for our patients and believes it is vital to take the same approach with our employees. We strive to empower our team to succeed while embodying our core values: Be Kind , Do What's Right , Never Settle , Make It Happen , and Enjoy the Ride .

IVX Health is committed is to providing world-class service and clinical excellence for all those we serve, ensuring our patients can continue to live their best lives. Growing our national footprint from nine to over ninety infusion centers in the past four years, IVX Health continues to achieve record growth as we pursue becoming the nation's preferred destination for pharmaceutical care of complex chronic conditions. IVX Health is backed by leading healthcare investors Great Hill Partners, Linden Capital Partners, McKesson Ventures, Health Velocity Capital and Nueterra Capital and is positioned be the leading player in the $41B market for healthcare practitioner (HCP) administered biologic infusion and injection therapy.

ABOUT THE ROLE

The Business Development Representatives form the core of our Business Development team and interact daily with physicians, nurses, and other health care providers to educate them on our services and encourage them to refer their infusion therapy patients to us.

RESPONSIBILITIES

Increase new patient encounters by identifying potential referral sources, seeking out strategic partnerships, and attending local events within the community

Develop and implement strategic sales plans to achieve business growth within the assigned territory

Identify and prospect potential healthcare providers, including medical practices, clinics, hospitals, and specialty healthcare centers

Cultivate and maintain strong relationships with key decision-makers, physicians, nurses, and other healthcare professionals to drive referrals and increase patient volumes

Conduct presentations and educational in-services to healthcare providers, showcasing services and addressing any inquiries or concerns

Monitor competitor activities and market trends, provide timely feedback to management, and contribute to the development of competitive sales strategies

Utilize internals systems such as an internal EMR as well as a CRM system to track sales activities, manage leads, and generate detailed reports for review and analysis

Input timely and well-organized reports via CRM reporting, management tracking and expense platforms.

Coordinate with internal teams, including Regional Operations, PA/intake among others to ensure smooth onboarding and excellent customer service

Act as a liaison between referring practices and operations team to ensure physician practices and patients are onboarded properly and have a positive experience at every contact with IVX Health

Work with Business Development Manager to identify and target key accounts, visit frequency, and any other related follow-up needed

Maintain up-to-date knowledge of therapies offered, industry regulations, market trends and compliance standards to provide accurate and credible information to healthcare providers and patients

Participate in regular sales meetings, company education and training, and performance reviews to continuously enhance sales skills and product knowledge

Analyze sales data and market insights to identify opportunities for business expansion and improvement of sales performance

Travel within the assigned territory to meet with potential and existing clients, assess market needs, and maintain a strong presence in the healthcare community

Strategically target and cold call new providers within targeted specialties establishing relationships with providers and their staff to grow the territory, quickly establishing a reputation as a trusted advisor

Conduct and prepare pre and post call planning, optimize travel routes and manage time efficiently

Identify, manage, organize, and participate in local events, to increase brand recognition and patient interest.

Frequently work with the marketing department to share local events and patient engagement to maintain social media activity

Establish a positive and collaborative working relationship with pharmaceutical reps within the industry and the market

Operate at the highest ethical standard during every customer and patient interaction, and in alignment with IVX Health philosophies and principles

BENEFITS Comprehensive Medical, Dental, and Vision Insurance plans. Plans include prescription drug coverage as well as telemedicine services

Additional options for supplemental health protection plans including Accident, Critical Illness, and Hospital Indemnity,

Life and AD&D Insurance

Dependent Care Flexible Spending Account

Voluntary Short-Term and Long-Term Disability Coverage

Fertility Healthcare and Family Building Benefits through Carrot

Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with company-match

Education assistance (Tuition reimbursement, Certification support)

Charitable Giving Match and Volunteer PTO Program

Flexible work schedule that promotes a positive work-life balance

Employee Referral Bonus Program

Qualifications

ESSENTIAL COMPETENCIES AND SKILLS Strong working knowledge of managed care plans, insurance carriers, referrals, and precertification procedures, as well as documentation guidelines

Interest or experience in the pharmaceutical and/or healthcare industry desired

Strong customer service, organizational and communication skills

Competitive spirit, with customer-focused attitude

Exceptional organizational skills and attention to detail

Ability to collaborate effectively with internal and external employees at all levels

Knowledge and proficiency with standard office software applications

REQUIRED EDUCATION AND EXPERIENCE Bachelor's degree in business management, Healthcare Management, or related field (or equivalent years of experience)

2 years in the sales industry, preferably healthcare sales

Wage Range:

Pay is based on a number of factors including market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations to our size and industry. For our Business Development Role, we generally pay new hires between $78,000 and $97,000 annually in the Bay Area market. It is not typical for an individual to be hired at or near the top of the range for roles and compensation decisions are dependent on the facts and circumstances of each situation. In addition to cash pay, full-time regular employees are eligible for 401(k), health benefits, and other company benefits.

EEO STATEMENT

IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.