Software Quality Assurance Analyst

Denver, CO, United States

Summary

National Jewish Health is seeking a Software Quality Assurance Analyst to join our Information Services & Technology Custom Applications team.

The Selected Candidate Will Collaborate With The Lead Software Quality Assurance Analyst On Testing Strategies And Test Plan Execution On Various In-house, Custom Applications. The Ideal Candidate Will

Have experience with 1 or more Content Management Systems.

Have experience with testing for WCAG compliance.

Have experience with GitLab Boards (Card Wall).

Have experience with creating automated test cases via Selenium Webdriver.

Have experience with testing Mobile, Tablet, and Desktop Implementations.

Have experience with Kentico Xperience CMS, especially version 13.

Participate in the on-call rotation for emergency support.

Participate in application support, user questions, and troubleshooting.

Be comfortable and able to work both remotely and on-site (currently 2 days per week).

Successful candidates will be familiar with SDLC principles and comfortable working in various modes including agile, waterfall, and hybrid. Additionally, they will be comfortable switching gears as needed and seek success in all projects and deliverables.

Position Summary

The Software Quality Assurance Analyst is to ensure overall quality in all aspects of custom software development, both functionally and technically in order to meet the requirements of the customer. Provides troubleshooting support during the development lifecycle and collaborates with developers on bug fixes and requirements delivery to ensure products/services meet quality and deliverable standards. Tests deliverables in terms of functionality, performance, reliability, stability and compatibility with other legacy and/or external systems.

Essential Duties

Regularly communicates with business analysts and application development team to manage priority bugs and update documentation.

Reviews Backlog items and user stories to ensure full understanding of individual deliverables.

Develop, document and maintain test plans, test cases and other test artifacts such as test data, data validation, harness scripts and test scripts.

Facilitates test plan/test case reviews with cross-functional team members.

Performs black box testing techniques to verify that the software released has no defects. Responsible for managing bug tracking systems throughout the lifecycle of assigned projects as well as isolate, replicate, and report defects and verify defect fixes.

Performs backend database testing in Microsoft SQL environment including validating stored procs, jobs and triggers.

Executes tests and documents results to ensure that validated deliverables meets user requirements.

Provides application support and responds to issues within established service level agreements.

Competencies

Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.

Building Strategic Relationships: Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.

Building Trust: Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.

Collaboration/Teamwork: Cooperates with others to accomplish common goals; works with employees within and across his/her department to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others.

Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Addresses conflicts by focusing on the issues at hand to develop effective solutions when disputes or disagreements occur; helps others resolve conflicts by providing impartial mediation when needed.

Supervisory or Managerial Responsibility

None

Travel

None

Core Values

Be available to work as scheduled and report to work on time.

Be willing to accept supervision and work well with others.

Be well groomed, appropriately for your role and wear ID Badge visibly.

Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.

Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the institution.

Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures.

Wears appropriate PPE as outlined by the infection control policies and procedures.

Demonstrates compliance with all state, federal and all other regulatory agency requirements.

Minimum Qualifications

Education: Bachelor’s degree in related field required

Work Experience: 3 years experience required

Special Training, Certification or Licensure: Knowledge of Microsoft Office, programming & software techniques, Team Foundation Server, and SQL preferred. Experiences in Quality Management Software and Processes including experience in technical aspects of software solution testing required. Knowledge of Agile methodology preferred.

Salary Range: $60,000 - $70,000

Benefits

At National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care, our employees are our greatest asset.

With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families.

Medical Plans, Dental Plans and Vision Insurance

Retirement Plan

FSA and HSA

Short and Long Term Disability

Life Insurance and AD&D

Voluntary Benefits, like Accident Insurance, Critical Care and Hospital Indemnity

Paid Time Off Accruals

Wellness Program

Legal Plan

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