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Black Kite Group
Boston, MA, United States
**Information Technology Support Specialist** Boston, MA **Job Description:** Support Specialists primary role is providing technical software, hardware, telephone, printer, and audio-video conferencing problem resolution to firm employees or guests of the firm by performing problem diagnosis and providing timely solutions to the end-users, clearly
Job Source: Black Kite GroupThe Phoenix Group
Boston, MA, United States
IT Support Specialist The firm is committed to excellence in service and seeks a skilled Support Specialist (Specialist) with superior problem-solving skills and a passion for ensuring customer delight. Under the direction of the Support Desk Supervisor, the Specialist will provide Help Desk & 1st level technical support and problem resolution for
Job Source: The Phoenix GroupCohere Health
Boston, MA, United States
**Computer Support Specialist** at Cohere Health Boston **Company Overview:** Cohere Health is illuminating healthcare for patients, their doctors, and all those who are important in a patients healthcare experience, both in and out of the doctors office. Founded in August, 2019, we are obsessed with eliminating wasteful friction patients an
Job Source: Cohere HealthBuyk corp
Boston, MA, United States
**Technology Support Specialist** at Buyk Boston, MA **Who we are** Buyk is a new real-time retail service that delivers groceries within 15 minutes. Via the Buyk app, customers simply select the items they'd like from our assortment, click "Order" and we do the rest, with your order arriving on your doorstep in 15 minutes or less. We know that you
Job Source: Buyk corpHolliston Public Schools
Holliston, MA, United States
The Holliston Public School District has an opportunity for a Technology Support Specialist whose role is to support of our students, staff and administration in their use of all information technology resources. You will provides technical support services in wired and wireless environments with devices running Windows operating systems, Chromeboo
Job Source: Holliston Public SchoolsBeth Israel Lahey Health
Boston, MA, United States
When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Summary: The CVO Database Analyst shall be accountable for day-to-day maintenance, support, training, and optimization of the CVO credentialing database. Handles, with discretion, issues that are significant, complex, multidisciplin
Job Source: Beth Israel Lahey HealthBeth Israel Lahey Health
Burlington, MA, United States
Job Type: Regular Time Type: Full time Work Shift: Day (United States of America) FLSA Status: Exempt When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: The CVO Database Analyst shall be accountable for day-to-day maintenance, support, training, and optimization of the
Job Source: Beth Israel Lahey HealthInsight Global
Boston, MA, United States
Job Description An employer is seeking an experienced Lab Computer Support Specialist to join a large biopharmaceutical company. This individual will be responsible providing technical support for laboratory applications, refreshing lab PCs and inventory, maintaining GMP (Good Manufacturing Practices) and GxP (Good Practice) compliance, and ensuri
Job Source: Insight GlobalNewton, MA, United States
Job Description Summary
The Sonesta Hospitality Systems team uses technology as a tool to help our hotels to wow every guest. We do this by being smart stewards of the business systems that support our team members, and our owners and operators of hotels. We operate by delivering quality, value, and amazing hospitality.
As a member of the Hospitality Systems team, your role as our IT Support Specialist ensures that our supported systems are meeting and exceeding our colleague's needs. You are an advocate for Sonesta's technology standards. While technical analysis is required, your tasks are rooted in hotel business processes improvement through systems. You are balanced in business understanding and technical understanding of Hospitality Systems and how they add value to our hotels.
The success of our team and company's relationship with guests, hotel owners and operators, and our colleagues will be dependent on you and the outcomes of successful projects and the tenacity of this key role to be looked to delivering high-quality results and improvements to business challenges.
Please note we are looking for 3 total candidates, and planning to hire in the following locations:
Southwest - Will consider candidates between Southern California and Western TX
Mid West - Ideally seeking candidates close to Chicago, but open to surrounding cities
Southeast - Ideally seeking candidates in Georgia or Florida
Job Description
Responsibilities
The successful candidate will be responsible for the ongoing support and maintenance of Local Area Networks, workstations, and servers within the hotels, ensuring the seamless operation of IT systems to meet the needs of our hotel colleagues, management, and guests
Install, support, and maintain server-based software, ensuring compatibility with Sonesta's Corporate Strategies and brand standards
Develop migration plans for server and product upgrades, coordinating with relevant stakeholders to minimize disruptions
Provide technical support to hotel colleagues, management, and guests, ensuring a high level of customer service and satisfaction
Maintain and upgrade hotel IT hardware, software, and networks in accordance with Sonesta IT standards
Demonstrate schedule flexibility, including weekend availability during the summer season or when hotel operations demand
Be 24x7 available via mobile if necessary to address critical IT issues promptly
Conduct IT maintenance and upgrades overnight when necessary to minimize disruption to hotel operations.
Possess experience with Networking and Windows Server environments.
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Qualifications : Familiarity with Property Management System/Point of Sales is advantageous; experience with Guest Room Technologies, Digital Surveillance, Door Lock systems, and Energy Management systems is a plus.
Excellent interpersonal skills with a strong customer service orientation
Strong oral and written communication skills
Ability to work effectively both independently and as a member of a team.
Capacity to multitask in a highly dynamic environment with a strong attention to detail and commitment to quality.
Strong learning agility; able to quickly grasp new skills, processes, and technologies.
Experience Preferred: Previous experience in a similar IT support role within the hospitality industry.
Demonstrated ability to troubleshoot and resolve complex IT issues efficiently.
Proven track record of effectively working with diverse teams and stakeholders
Additional Job Information/Anticipated
Pay Range
Pay Range: $32.00 to $42.00. Base pay offer may vary depending on various factors, including but not limited to job related knowledge, skills and job specific/overall experience
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Email Alert for IT Support Specialist (REMOTE OPPORTUNITY) jobs in Newton, MA, United States
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