Technology Support Specialist

Boston, MA, United States

**Technology Support Specialist**

at Buyk Boston, MA **Who we are**

Buyk is a new real-time retail service that delivers groceries within 15 minutes. Via the Buyk app, customers simply select the items they'd like from our assortment, click "Order" and we do the rest, with your order arriving on your doorstep in 15 minutes or less.

We know that your time is precious, and you want to spend it doing something truly important whether that's working on a new project, spending time with family and loved ones, or simply kicking back to enjoy some well-deserved rest and relaxation. Now, Buyk takes care of your shopping, while you take care of yourself.

Buyk is much more than a well-oiled, genius logistical system. Behind the curtain, a multimillion-dollar software system, combined with artificial intelligence and a meticulously selected product assortment, provides for a streamlined shopping experience, eliminating time-consuming browsing through irrelevant items.

We use our darkstores, stocked with between 2-3000 items to deliver groceries and other essentials to customers doors within 15 mins. These darkstores are strategically located to enable maximum coverage in the quickest possible time and are fitted out with Buyks proprietary technology to optimize the speed of order picking and delivery. Buyks technology also provides its teams with detailed information on a hyperlocal level, to ensure each darkstore is stocked according to the specific needs and desires of consumers in that area.

**Our mission**

To give our customers back the one thing that is truly valuable - their time. Life isnt for waiting in line to check out or spending hours each week running back and forth between stores. Instead, it should be spent doing things we truly love. Buyk takes away the burden of the shopping experience, giving you the time needed to live your best life.

**Buyk making real-time retail a reality.**

An **Technology Support Specialist** to join our IT Team and assist the team in coordinating, planning, and implementation of technology-related initiatives and support our company operations. The IT Specialist will report directly to our IT Manager and coordinate with our site development teams in the implementation of our IT Structure.

* Carry out and implement Company IT Support;

* Collaborate with different members of the IT Team in ensuring all goals are met and that we are carrying out best practices;

* Receive and distribute IT equipment, while maintaining ongoing relationships with vendors;

* Take part in developing an inventory management system to track all company equipment;

* Contribute to maintaining the Configuration Management Database under the direction of the IT Manager.

* An IT Specialist who loves what they do and is excited to be a part of a new company;

* A true process driver to ensure we are meeting Company Goals;

* An effective communicator who can present information to all levels of an organization;

* A knowledgeable and experienced people person who can explain even the most complex information in an effective way;

* An individual who enjoys educating others in their areas of expertise.

* Communicates Effectively. You develop and deliver communications that convey a clear understanding of the unique needs of different audiences.

* Successfully Manage Relationships. Build partnerships and work collaboratively with others to meet shared objectives.

* A Driver whose success is driven by ensuring the success of their team and the company.

* Optimizes Work Processes. Endeavors to close inefficiencies and gaps to maximize the efficiency of workflows.

**Benefits:**

* Competitive Salary

* Flexible PTO Plan

* Medical/Dental/Vision

* 401k

* Commuter Benefits

* FSA/HSA

Buyk celebrates the diversity of its employees and is proud to be an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based solely on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

**Voluntary Self-Identification**

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Buyks Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

**Voluntary Self-Identification of Disability**

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at .

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