Office Administrator
Needham, MA, United States
Office Administratorwe need outstanding people to represent our company and interact with our clients and caregivers
Responsibilities
presenting Griswold as "the best home care" acting as a liaison between clients, referral sources and our agency
scheduling and coordinating care for our clients as well as providing support for our caregivers
recruiting and orienting staff
help in developing client care plans
maintaing client confidentiality and quality care
listening to clients' concerns as well as staff concerns
Making cold calls, develop leads, introduce potential leads while promoting the agency through communicating the value of our services and always presenting a positive image in the community
Always be an information resource for clients, caregivers and referral sources
conduct telephone intakes
support office with scheduling, marketing, interviewing and administrative duties
perform initial home visits with new or potential clients to explain services
execute follow-up home visits with existing clients
on call rotation
Qualifications should exhibit strong communication skills and be able to communicate clearly and concisely in both verbal and written form, fluent in English, articulate
should be able to work with individuals of varying backgrounds toward a common gola for the betterment of the client
high school or advanced education are encouraged
there will be on the job training
must be comfortable with working and inputting into computer
preferred individual who has undersanding of general care techniques and the home care industry in general
strong organizaional skills
good time management skills
detail oriented
Valid drivers license, reliable transportation, and auto insurance
nurturing ability (Caring, empathetic and compassionate)
creative problem solving skills
prefer some sales background
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