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Good Day Farm
New Orleans, LA, United States
Summary The IT Support Specialist role is to support and maintain organizational computer systems, desktops, and peripherals. That includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas (in person
Job Source: Good Day FarmPiper Companies
New Orleans, LA, United States
Zachary Piper Solutions is seeking an experienced Network Specialist to join a long-term DoD program supporting the Department of the Navy located in New Orleans, LA . The Network Specialist will assist with end-user desktop support across numerous Marine Corps installations worldwide. Responsibilities for the Network Specialist include:
Job Source: Piper CompaniesPiper Companies
Arabi, LA, United States
Zachary Piper Solutions is seeking an experienced Network Specialist to join a long-term DoD program supporting the Department of the Navy located in New Orleans, LA . The Network Specialist will assist with end-user desktop support across numerous Marine Corps installations worldwide. Responsibilities for the Network Specialist include:
Job Source: Piper CompaniesPiper Companies
New Orleans, LA, United States
Zachary Piper Solutions is seeking an IT Specialist to join a DoD program supporting the USMC located in New Orleans, LA . The IT Specialist will assist the USMC by providing IT support for the Marine Corps Enterprise Network. MUST HAVE COMPTIA SECURITY+ CERTIFICATION AND ACTIVE SECRET CLEARANCE Responsibilities for the IT Specialist incl
Job Source: Piper CompaniesLouis Armstrong New Orleans International Airport
New Orleans, LA, United States
Technical work of a specialized nature in desktop and mobile device support. Work also includes: Documenting, tracking and monitoring incidents and problems to ensure timely resolution. Performing diagnostics, troubleshooting and best methods to resolve user hardware and software issues. Adhering to Help Desk policy and procedures, system documen
Job Source: Louis Armstrong New Orleans International AirportTulane University Staff
New Orleans, LA, United States
The Director of Information Technology and Systems Infrastructure at the Tulane University Law School is a leadership role responsible for overseeing the technological infrastructure and systems that support the educational and administrative functions of the business school. Reporting to the Assistant Dean for Information Technology and Media Serv
Job Source: Tulane University StaffCity of New Orleans, LA
New Orleans, LA, United States
Salary: $90,567.00 Annually Location : New Orleans, LA Job Type: Full time Job Number: 10705/0178NT Department: City Wide Opening Date: 09/02/2022 Closing Date: Continuous Kind of Work Highly responsible technical and supervisory work of a specialized nature in the maintenance, support, and administration of local, wide area and wire
Job Source: City of New Orleans, LANew Orleans Saints, Inc.
Metairie, LA, United States
Ochsner Sports Performance Center, 5800 Airline Drive, Metairie, Louisiana, United States of America Req #510 Thursday, May 2, 2024 I f you are interested in sports jobs with the New Orleans Saints and Pelicans, you’re in the right place! Who we are: The mission of the New Orleans Saints and New Orleans Pelicans is to be #1 in everything we do an
Job Source: New Orleans Saints, Inc.New Orleans, Louisiana
Job Description
Overview:
Are you a highly motivated IT Support Technician and a team player good knowledge in Windows, network, hardware, and software? Do you feel comfortable to explain problems and solutions and giving support to non-technical users? Aiming to work towards long term goal and in fast growing environment? Join our global IT Support team and take part in building the next generation web systems. Our main goal is to connect everyone who has a question, to anyone wanting to give his or her opinion. As an IT Support Specialist, you will be part of a global IT operation who is providing internal support to more than 1000 users around the world.
This position is hybrid, working in office 2-3 days/week.
Responsibilities
Act as the 1st line IT Support within the company
Technical support for Cint’s staff across globe.
Troubleshoot and support wireless and wired networks
Windows OS (Operating System) 10/11 and MAC OS X troubleshooting.
Provide technical support and assistance to end-users, both remotely and on-site, by diagnosing and resolving complex hardware, software, and network issues.
Manage and prioritize multiple support requests, ensuring adherence to service level agreements (SLAs) and delivering exceptional customer service.
Assist in the deployment, configuration, and maintenance of IT infrastructure, including servers, network devices, and workstations.
Stay updated with the latest industry trends, technologies, and best practices to enhance knowledge and improve support services.
Participate in IT projects and initiatives, such as system upgrades, migrations, and implementations, ensuring smooth transitions and minimal disruption to users.
Maintain accurate records of support activities, including incident reports, resolutions, and documentation of technical procedures.
Provide technical knowledge around our internal systems
Close communication with Cint IT teams.
Share knowledge and find ways to high level learning through hackathons, seminars and conferences.
Envolve the working environment that currently embraces continuous learning and cross functional teams.
Document procedures and solutions, and constantly maintain and improve the knowledge base, both for IT internal use and for the Cint employees.
Establish a continuous improvement culture and associated processes to ensure support needs reduce over time.
Email Alert for IT Support Specialist jobs in New Orleans, Louisiana
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