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Wipro
Plano, TX, United States
About Wipro: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies
Job Source: WiproReqRoute Inc
Richardson, TX, United States
Job Title: Help Desk Support Position Type: 11+ Months Location: Richardson, TX (Onsite) Shift Timings: 11AM to 7:00PM CST Job Description Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains use
Job Source: ReqRoute IncMotion Recruitment
Irving, TX, United States
Job Description Our Client, a leading Home Health company is looking for a Help Desk Analyst for their team. The company has been expanding and looking for experienced personnel to aid in their technological upgrades. This is an opportunity to work for an established and growing company. They are ideally looking for someone with experience in Windo
Job Source: Motion RecruitmentProgilisys Solutions, A Talent Groups Company
Irving, TX, United States
Progilisys Solutions is leading the search for Help Desk Support for an American fitness company based in Irvine, CA. Help Desk Support will be responsible for handling first-level support of service requests or incidents in a professional and timely manner. This relates to all technology, including workstations, servers, printers, networks, phones
Job Source: Progilisys Solutions, A Talent Groups CompanyShe Recruits, LLC
Plano, TX, United States
Job Title: Service/Help Desk Location: Plano, TX area Salary: 65k-80k Service Desk is the first communication clients have for obtaining technical support. The Service Desk Engineer (SDE) is responsible for providing reactive remote support for clients that rely on IT to perform their jobs. SDEs must quickly respond and resolve varying Desktop,
Job Source: She Recruits, LLCDatastew LLC
Dallas
Job Description Job Description Who we are: DataStew has a reputation for successfully designing and building highly technical projects for clients that have exacting standards. For over a decade, our clients have been a diverse group of small and large organizations in both the public and private sectors. DataStew has used that experience in dee
Job Source: Datastew LLCHigh 5
Richardson, TX, United States
Position Name: Help Desk Support II Location: Richardson, Texas Duration: 11 Months Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems g
Job Source: High 5VitalCaring Group
Dallas, TX, United States
Join VitalCaring as an IT Support Specialist - Help Desk, Dallas TX Come Home to VitalCaring where we have a heart for home health care! If you are searching for a new home for your career, come home to VitalCaring! Who Is VitalCaring VitalCaring was established in 2021 and is already one of the nation’s leading home health and hospice provider
Job Source: VitalCaring GroupDallas, TX, United States
Dallas Market Center is seeking an IT Help Desk Support Specialist to join our team! This is a dynamic role that combines Tier 1 and Tier 2 responsibilities. This position is essential for providing technical support and troubleshooting assistance to our staff. The ideal candidate will possess strong problem-solving abilities, excellent customer service skills, and a solid understanding of various IT systems including desktops, laptops, mobile devices, and network equipment. This is an in-office position.
Key Responsibilities:
First-Level Support: Provide first-level contact and efficient resolution for IT issues, ensuring a high level of customer satisfaction.
Advanced Troubleshooting: Handle escalated issues from Tier 1, including complex problems with hardware, software, servers, and networks.
System Installation and Configuration: Install, configure, and troubleshoot desktop PCs, laptops, mobile devices, and various IT systems and applications.
Network Support: Assist with the deployment, maintenance, and support of network infrastructure including switches, routers, and cabling.
Inventory Management: Maintain and manage hardware and software inventory to ensure resource availability.
Documentation: Create and maintain documentation for IT systems, policies, and procedures.
Collaboration: Work closely with other IT team members to support network maintenance, upgrades, and other IT projects.
Customer Support: Deliver in-person, telephone, and online support to end-users.
Requirements:
Education: High School diploma or equivalent required. Bachelor’s Degree in Information Technology or related field, or equivalent experience preferred.
Experience: Tier 1: 1-2 years of experience in IT support.
Tier 2: 3-5 years of experience in an end-user desktop support role.
Technical Skills: Proficiency with Windows operating systems, Microsoft Office applications, and Office 365.
Strong knowledge of PC hardware/software, networking devices, and various IT systems.
Experience with iOS, Android devices, and VoIP phone systems.
Knowledge of Microsoft Server and Active Directory is a plus.
Soft Skills: Excellent problem-solving, communication, and customer service skills.
Ability to work independently and collaboratively in a team environment.
Strong organizational and time management skills.
Customer Focus: Maintain a customer-focused mindset, ensuring users' needs are met promptly and effectively.
Problem Solving: Recognize and define problems, identify alternative solutions, and implement plans to resolve issues.
Dependability: Be consistently reliable and punctual, managing competing demands and adapting to frequent changes or unexpected events.
Technical Proficiency: Demonstrate technical proficiency and an understanding of how systems and technologies interrelate and impact the organization.
Physical Requirements:
Ability to sit in an office environment for most of each day.
Ability to stand/walk for extended periods during market events.
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Email Alert for IT Help Desk Specialist jobs in Dallas, TX, United States
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