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Airswift
Hercules, CA, United States
Our client, a major player in the Oil & Gas sector, has partnered with Airswift to recruit an experienced IT Support professional for a dynamic 12-month W2 Contract in Rodeo, CA. This role is pivotal in providing comprehensive IT technical support to refinery staff and remote sites, ensuring seamless operation and maintenance of critical IT systems
Job Source: AirswiftSourcePro Search
San Francisco, CA, United States
SourcePro Search has a fantastic opportunity for an experienced Desktop Support Analyst with our large law firm client. This position is based in San Francisco and will require you to travel to Palo Alto once a week at a minimum and as needed. The ideal candidate will be responsible for providing technical phone support for the business and for end
Job Source: SourcePro SearchRose International
Oakland, CA, United States
Date Posted: 06/25/2024 Hiring Organization: Rose International Position Number: 466441 Job Title: Senior Information Technology Business Analyst Job Location: Oakland, CA, USA, 94612 Work Model: Hybrid Shift: Onsite needed 1-2 times/month Employment Type: Temporary Estimated Duration (In months): 13 Min Hourly Rate($): 60.00 Max Hourly Rate($): 68
Job Source: Rose InternationalJobRialto
San Francisco, CA, United States
Technology Operations Team: This BA role will need to be open to scale any need in the group ranging from Client Systems Engineering (see desired skills in JD), IT Services/ITSM Engineering (Service Now, JIRA, Confluence, Monday.com etc), Telecom/Mobile/AV Engineering (including Corporate Facilities & infrastructure). Ba's are expected to be equal
Job Source: JobRialtoPatrick Allen Group
San Francisco, CA, United States
Our client, a boutique IT managed services provider located in San Francisco, is currently seeking an IT Support Technician. This role will be responsible for providing both on-site and virtual support to end users on a variety of hardware and software issues including client desktop/mobile services, enterprise and VOIP/data network infrastructure
Job Source: Patrick Allen GroupCTP
San Francisco, CA, United States
Job Title: IT Support Engineer Location: San Francisco, CA, 5 days a week onsite Duration: FTE The Company Headquartered in San Francisco, this leading global investment firm specializes in partnering with Technology. This Firm has invested in over 400 Technology companies and has approximately $45 billion in capital raised to date. As they cont
Job Source: CTPPatrick Allen Group
San Francisco, CA, United States
Our client, a boutique IT managed services provider located in San Francisco, is currently seeking an IT Support Technician. This role will be responsible for providing both on-site and virtual support to end users on a variety of hardware and software issues including client desktop/mobile services, enterprise and VOIP/data network infrastructure
Job Source: Patrick Allen GroupMitchell Martin
San Mateo, CA, United States
Our client, a biotechnology company, is seeking a System Support Analyst II Location: San Mateo, CA Position Type: Contract Job Summary: s a technical resource provides support and operation of application User account administration Monitors help desk ticket escalations and provides tier 2 application support. Work with users to understand a
Job Source: Mitchell MartinSan Francisco, CA, United States
Summary
We are seeking a process-driven, meticulously organized Go to Market (GTM) Operations Specialist to own process management, data entry, and customer support for a key area of a scaling business unit.
You will be responsible for managing processes and workflows to enable sales, drive operational excellence, and enhance the customer experience for some of the most popular products at a growing brand. You will report to the head of the business and have an opportunity to work with a variety of stakeholders in customer service and operations.
Key Responsibilities:
Coordinate daily fulfillment operations for high-volume products by executing established playbooks, managing data in spreadsheets, fielding ad hoc requests, and managing internal service level agreements and other key business metrics to help ensure a high degree of customer satisfaction
Support customer service teams and business managers through rigorous tracking and reporting on orders and requests and proactive, timely communication of status updates and key information
Contribute to continuous process improvement by identifying, mitigating, unblocking, and escalating issues, including recommending and implementing updated standard operating procedures in partnership with internal stakeholders
Become a domain expert on your workflows and collaborate closely with cross-functional teams (especially Customer Service, Warehouse Operations, Digital Technology, Product, and Accounting) to support relevant data analyses and solve business problems
Perform additional responsibilities as assigned in line with evolving business needs and priorities
Role qualifications: 2+ years of relevant work experience in operations management, operations strategy, product operations, business operations, or similar roles with an operations focus
Track record of working within or managing defined standard operating procedures and meeting internal or external deadlines or other performance targets on a daily basis
Proactive, open communication style that is effective with different functional teams, from customer service agents to operations managers
Ability to manage responsibilities in a dynamic environment with evolving priorities and processes while maintaining a relentless customer focus
Strong familiarity with Microsoft Excel; bonus points for experience with Tableau
Familiarity with chat-based internal communications tools like Slack
Email Alert for IT Business Analyst - Operations jobs in San Francisco, CA, United States
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