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Sales Engineer

McLean, VA, United States

About LogRocket

Founded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors, and network activity. We've already attracted an elite roster of over 2,800 customers including ClassPass, Capital One, Cisco, and Rippling, just to name a few. Our focus is on building software with care and craftsmanship and our engineering blog posts offer a taste of that.

Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding and we're eager to bring talented people onboard to support our growth. We're on a mission to improve society's experience with software and that's where you come in.

Responsibilities AssistSales and Customer Success team with initial discovery calls and customer on-boarding

Work closely with prospective customers to clearly communicate and demonstrate LogRocket's value proposition

Answertechnical questions for prospective and current customers

Identifycustomer pain points and position LogRocket as a solution

Become an expert in LogRocket's product and technology stack

Lead On-Premise installations

About You 3+ years of Sales Engineer experience

Familiar with React, Redux, Angular, or other modern front-end frameworks

Experiencewith AWS or other cloud providers, preferred

Strong communicationand customer service skills

Experience problem solving and troubleshooting in a fast-paced environment

Benefits & Perks Extensive health, dental, and vision benefits

Open vacation policy - we all work hard and take time for ourselves when we need it, no strings attached

Three months of fully-paid parental leave to any employee welcoming a child into their home

401k and commuter benefits

Generous stock options - we all get to own a piece of what we’re building

Regular team outings and activities

Flexible working hours and location

Monthly employee gifts

For those in office, catered lunches throughout the week and a fully stocked kitchen with all your favorite snacks (healthy & non-healthy)

Even if you don’t meet all of the listed requirements, we still encourage you to apply. We believe learning is a vital component of success in any role here at LogRocket, and we’re happy to chat with folks from non-traditional backgrounds for our open roles.

LogRocket is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Sales Engineer jobs in McLean, VA, United States

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