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Cherokee Nation Technologies
Seattle, WA, United States
Information Technology Support This position requires an active Secret clearance. The contractor shall provide Tier Two support for WADS IT requests and resolve technology issues in an expedient manner. WADS requires support for approximately for approximately 300 Network Users, 300 NIPR/SIPR workstations, 100 VoiP and VoSiP phones and 4 printers.
Job Source: Cherokee Nation TechnologiesInfojini Inc
Seattle, WA, United States
Hello We are looking for 4-IT Supports / Desktop Supports with our direct client in Seattle, WA . It is a 12+ months contract position with extension. Please send me your resume along with the rate expectation to me [email protected] or call me on my number (301) 708-2200. Job Details Mentioned Below: Position Title - 4- IT Sup
Job Source: Infojini IncInfojini
Seattle, WA, United States
Hello We are looking for 4-IT Supports / Desktop Supports with our direct client in Seattle, WA . It is a 12+ months contract position with extension. Please send me your resume along with the rate expectation to me andy.paul@ or call me on my number (301) 708-2200. Job Details Mentioned Below: Position Title - 4- IT Supports / Desktop Suppor
Job Source: InfojiniAT&T
Redmond, WA, United States
Job Description: Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how th
Job Source: AT&TAT&T
Redmond, WA, United States
Job Description: Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how th
Job Source: AT&TMCG Health
Seattle, WA, United States
Worksite: 701 5th Ave, Suite 4900 Seattle, WA 98104. Job Description: Analyze engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network concerns. Responsible for owning the service delivery of resolving incidents and problems for the line o
Job Source: MCG HealthKimley-Horn
Seattle, WA, United States
Overview Kimley-Horn, one of Fortune Magazine’s “100 Best Companies to Work For,” is looking for an IT Analyst to join the corporate team in our Seattle, WA office. This is an office based role. Responsibilities In this role, you will collaborate with both local and region-wide IT teams to deliver support to several offices. The selected candida
Job Source: Kimley-HornMCG Health
Seattle, WA, United States
Worksite: 701 5th Ave, Suite 4900 Seattle, WA 98104. Job Description: Analyze engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network concerns. Responsible for owning the service delivery of resolving incidents and problems for the line o
Job Source: MCG HealthSeattle, WA, United States
Position: IT Support Analyst
Location: Seattle WA (Onsite)
Duration: 6 months.
Required:
• High School Diploma required
• 2+ years of hands on IT support experience in a professional capacity including 2+ years of experience demonstrating strong knowledge and practical use of Microsoft Office Suite of products Well-organized, reliable, and attentive to timelines
• ttention to detail and the ability to manage competing priorities
• Creative, flexible with solid troubleshooting skills
• Proven ability to function well in a team environment
• Strong verbal and written communications skills; ability to effectively communicate technical information to technical and non-technical audiences
Preferred:
• BS/BA degree preferred, but not required
• +, Network+ Certifications (or similar)
• Mac OS X use and support
• Supporting Windows clients; Windows 7, 8.x, 10, and 11
• Basic computer networking
• Microsoft Office suite for Windows and Mac platforms
• ctive Directory infrastructure
• Office 365 use and management
• Scripting in PowerShell or similar
Physical Requirements
Able to lift 25+ pounds
Sufficient dexterity to assemble/repair computer hardware, peripherals, and associated furniture.
Provide support to end-users
• Triage and assign tickets, taking ownership of assigned tasks.
• Troubleshoot Mac OS, Windows 8, Windows 10 , and Windows 11 operating systems.
• Install, configure and troubleshoot hardware, software, and peripheral components such as lab equipment, monitors, keyboards, printers, AV conferencing devices, and Cisco phones.
• Document work and contribute to knowledge base
• Triage and assign tickets as appropriate
• Taking ownership of assigned tickets and tasks
• Ensure that all tickets are properly supported and resolved in a timely manner.
• Create knowledge articles for use by users and teammates.
• Review knowledge articles and provide updates and changes to process as needed.
• Provide input and suggestions for efficiency/improvement for operational processes.
Manage workstations
• Deploy and decommission workstations.
• Troubleshoot system hardware (Apple and Lenovo) and manage repairs for defective devices.
• Create and maintain system/software deployment images and scripts.
• Manage hardware inventory and keep records of system location / movements.
Control access to systems
• Manage Active Directory users, security groups, distribution groups, service accounts, and computer objects.
• Follow documented processes to manage access to company resources.
Develop and streamline departmental processes
• Provide input and suggestions for efficiency/improvement for operational processes.
• Triage and assign tickets as appropriate
• Taking ownership of assigned tickets and tasks
• Ensure that all tickets are properly supported and resolved in a timely manner.
• Create knowledge articles for use by users and teammates.
• Review knowledge articles and provide updates and changes to process as needed.
• Provide input and suggestions for efficiency/improvement for operational processes.
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Email Alert for IT Support Analyst jobs in Seattle, WA, United States
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