Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
LifeWorks Austin
Austin, TX, United States
** Client Support Specialist** **Job Category****:** Client Support **Requisition Number****:** CLIEN001100 Showing 1 location **Job Details** **Description** LifeWorks of Austin is looking for a Client Support Specialist. The Client Support Specialist works closely with the Chief Program Officer (CPO), in partnership with the Grants and Compliance
Job Source: LifeWorks AustinMicroVentures
Austin, TX, United States
Job Summary MicroVentures gives both accredited and non-accredited investors access to invest in startups. We are one of the financial industry's first organizations to merge crowdfunding with the venture capital industry. MicroVentures provides an opportunity for angel investors to invest in startups alongside venture capitalists, often on the sa
Job Source: MicroVenturesWatermark Insights, LLC
Austin, TX, United States
Watermark has a fantastic career opportunity for an articulate, skilled Client Support Specialist to join our talented team. This role exists within a fast-growing, dynamic environment (currently remote). The Client Support Specialist position is located in Austin, TX (or remote) and is full-time. We offer a fun and collaborative work environment,
Job Source: Watermark Insights, LLCIBT Apps
Austin, TX, United States
**Client Support Specialist i2Suite (Reporting & General Ledger) Platform and i2OLB (Online Banking) Platform** Support Cedar Park, Texas Minimum Experience **Mid-level** IBT Apps is a financial services software company that supports community banks and credit unions across the United States. We are looking for candidates with financial institutio
Job Source: IBT AppsRandstad
Austin, TX, United States
client support specialist. austin , texas posted 5 days ago job details summary $18.49 - $18.50 per hour temp to perm high school category office and administrative support occupations referenceAB_4562206 job details Our client is looking to fill several Hybrid Client Support positions on their Mortgage Servicing team. If you are a custo
Job Source: RandstadIBT Apps
Austin, TX, United States
IBT Apps is currently looking to recruit a suitable candidate for the position of Client Support Specialist. This person is responsible for the i2Suite application that encompasses IBT Apps reporting function offering efficient, customizable, and automated reporting at the regulatory, board, executive and line management levels. The i2suite applica
Job Source: IBT AppsAscendo
Austin, TX, United States
The Concierge Specialist position reports to the Supervisor of Concierge Support, and is responsible for serving as the primary contact for all operational needs of clients, leading independent financial advisors, and their support staff. Essential duties include empowering advisor success through advocacy and integrity, forming trusted relationsh
Job Source: AscendoFiserv
Austin
**Calling all innovators - find your future at Fiserv.** We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your cr
Job Source: FiservAustin, TX, United States
**Client Support Specialist (Overnight Shift)**
at Overhaul Austin, Texas, United States **Who We Are**
Overhaul is looking for energetic, analytical, and quality-focused team members to join their C3 Monitoring and 24/7 Customer Support Team as Watch Officers. Overhaul is a supply chain integrity solutions company that allows shippers to connect disparate sources of data into the first fully transparent situational analysis engine designed for the logistics industry. Data that is transformed into critical insights can instantly trigger corrective actions, impacting everything from temperature control to handling requirements or package-level tracking, ensuring cargo arrives at its destination safely, undamaged, and on time. We are a dynamic, innovative, and fun team who is highly committed to our customers experiences and our Mission and Vision.
**We are looking for Night Shifts Only right now- 6pm - 6am - For two different Shifts - Front Half Shift is Sunday - Wednesday - With Thursday, Friday and Saturday off and Back Half Shift - Wednesday to Saturday - With ever other week Wednesday's off -**
**Shorter weeks with more days off!! *Hourly Role with OT for any hour worked over 40 hours a week.**
**The Role**
The role of a Watch Officer consists of utilizing Overhaul visibility software solutions to actively monitor customer shipments, analyze cargo risk events, and manage cargo recovery response protocols through Overhauls Law Enforcement Connect system. Watch Officers also serve as key direct customer support team members by communicating with customers and their transportation vendors to facilitate excellent customer experiences and mitigate risk to critical commodities that move through the supply chain. The Watch Officer will play an active role in a key division of Overhaul Operations, utilizing our innovative software solutions. Duties will include following appropriate escalation protocols, collaborating with shippers, 3PLs, carriers, drivers, and law enforcement to facilitate comprehensive alignment in Standard Operating Procedures, and communicating follow-ups as needed at the transition of shifts. This is an hourly position with competitive pay and an excellent benefits package for full-time positions.
**Duties include, but are not limited to:**
* Monitor customer shipments via Overhaul software solutions
* Respond to customer support tickets received via phone, email, and chat
* Collaborate with Account Management, Operations, and Customer Support Teams to ensure a thorough approach is taken to appropriately and comprehensively address customer needs
* Maintain thorough awareness and understanding of Overhaul technology and service products
* Fully execute protocols in relation to monitoring duties, customer inquiries, and escalations
**Required**:
* Excellent communication skills
* Positive and flexible attitude
* Genuine commitment to excellent customer experience
* Excitement around working with an innovative and collaborative team
**Preferred**:
* Experience in a customer service role
* Experience in a SaaS field
* Experience in supply chain or related role
***Our Core Values and how they benefit you as an Overhauler***
**Authenticity, Receptivity and Trust**
Extremely competitive base salary package
401(k) with Overhaul match
Flexible working schedules
**Encouragement and Learning**
Progressive advancement opportunity & career mobility
Paid development personal stipend
Monthly lunch and learns
2 Unique learning systems w/Instructor led content
**Wellness and Integrity**
Rotating Overhaul Perks @ work (Discounts and Freebies)
Overhaul fully provided healthcare plan
Employee assistance & wellbeing programs
New Parent/Family/Caregiver leave(s)
Daily BAMM time (body and mind movement)
Life by design vacation policy
**Diversity and Inclusivity Statement**
*Overhaul has always been, and always will be, committed to diversity and inclusion. Our Overhaul Culture Codes top listed commitment is to Diversity and Synergy. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strongly encourage people from underrepresented groups to apply!*
Email Alert for Client Support Specialist (Overnight Shift) jobs in Austin, TX, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.