Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Bigeye
San Francisco, CA, United States
The Company At Bigeye, our mission is to help our customers make magic with data. We built some of the most widely adopted tools at companies like Uber and saw how swift teams move when they have a great data toolchain. Now, Bigeye is building best-of-breed tools for analysts, data scientists, and data engineers on data teams everywhere. At Bige
Job Source: BigeyeExtole Inc
San Francisco, CA, United States
We have created the leading customer-led growth platform and are passionate about helping marketers engage, retain, and acquire new customers. If you have referred a friend to Airbnb or Tesla, have earned a new account bonus, or participated in a sweeps, you know that marketing that is driven by people is powerful, personal, and inevitable. We have
Job Source: Extole IncKlarity Intelligence, Inc
San Francisco, CA, United States
Overview Klarity (YCombinator S18) uses Natural Language Processing to automate document review for Finance and Accounting teams. Klarity solves the problem of messy and incomplete data in systems like Salesforce and Netsuite. Our customers include companies like Okta, Cloudflare, OpenAI, and Coupa - they use Klarity to (1) save time, (2) increase
Job Source: Klarity Intelligence, IncNovoEd
San Francisco, CA, United States
Who We Are: NovoEd is a rapidly growing company that is a leader in the online learning revolution, with its learning platform used by organizations looking to create the best learning experiences for its employees. Our technology enables the creation and delivery of engaging global learning experiences that lead to sustainable behavior change and
Job Source: NovoEdDavidoff of Geneva USA Inc.
Richmond, CA, United States
Under general direction of the Team Success Manager, perform a wide variety of duties to develop and manage a geographic sales territory by calling on existing accounts and adding new accounts based on need within that local market. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Execute the sales plan and objectives set forth by the
Job Source: Davidoff of Geneva USA Inc.Darktrace
San Francisco, CA, United States
Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks. Our roots lie deep
Job Source: DarktraceDavidoff of Geneva USA Inc.
Pacifica, CA, United States
Under general direction of the Team Success Manager, perform a wide variety of duties to develop and manage a geographic sales territory by calling on existing accounts and adding new accounts based on need within that local market. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Execute the sales plan and objectives set forth by the
Job Source: Davidoff of Geneva USA Inc.Windfall
San Francisco, CA, United States
As a Customer Success Manager on the Commercial team, you will be a strategic advisor for our product offering to customers, ensuring their success and maximizing their value from Windfall's solutions. You will take ownership of approximately 30 key accounts, guiding them through the entire lifecycle - from onboarding to expansion. Your role will a
Job Source: WindfallSan Francisco, CA, United States
About Us
We are a fast-growing SaaS startup, specializing in business text messaging. Our mission is to empower businesses to engage with their customers over messaging. With a founding team that achieved a successful startup exit to Salesforce and strong backing from leading investors, we have established financial stability and the freedom to shape our own destiny. Our extensive customer base includes thousands of renowned brands such as U-Haul, iRobot,, and Dignity Health. Join our San Francisco Bay Area team to work with customers across industries, cutting-edge technologies, and technical challenges.
Role Overview
As a Customer Success Manager, you will play a crucial role in driving customer satisfaction, retention, and growth. Your exceptional business acumen, consultative approach, and project management skills will enable you to understand customer needs, develop pragmatic solutions, and deliver successful outcomes. Join our small yet dynamic customer success team to make a significant impact on both the department and the company. This position offers exposure to modern SaaS integrations, telecom infrastructure, and diverse use cases.
Responsibilities
Advocate for largest customers with other teams within Heymarket: Support, Product, Engineering, and Finance
Assist Product and Engineering with identifying candidates for beta features, and assisting with beta rollout
Assist Sales in identifying expansion opportunities with new departments or strategic use cases
Work to ensure successful onboarding of customers in your book of business
Qualifications
2+ years of experience with B2B SaaS, ideally with mid-market
Proven ability to work with a large book of business with mostly mid-market accounts
Experience using Salesforce and Outreach, or comparable products, internally to track and engage with customers
Comfortable thriving in a fast-paced, ambiguous environment, adapting quickly to changing priorities and requirements
Technology-minded, with a keen interest in learning and communicating about new processes, workflows, and systems
Excellent written and verbal communication skills for effective internal and external communication
Self-starter mentality with a bias for action, taking ownership and driving tasks to completion.
BS or BA degree
#J-18808-Ljbffr
Email Alert for Customer Success Manager jobs in San Francisco, CA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.