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Sigma Computing
New York, NY, United States
Overview: As an Onboarding Manager, you will be responsible for guiding new customers on implementing their first use case in Sigma, and getting them trained along the way. What You Will Be Doing Drive new customer onboarding with a core focus on customer adoption and self-sufficiency Tailor the implementation design to the skill-set of the custo
Job Source: Sigma ComputingJustworks
New York, NY, United States
Onboarding Manager at Justworks (View all jobs) New York, New York Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people
Job Source: JustworksAgility Talent, LLC
New York, NY, United States
Our client is a global Fintech company that is a premier leader in CRM solutions for the Financial industry. Their technology is the industry’s first connected growth platform, integrating fundraising and deal management workflows with data security, content management and company intelligence. The Role This position is a dynamic and hands-on rol
Job Source: Agility Talent, LLCHandshake
New York, NY, United States
Everyone is welcome at Handshake. We know diverse teams build better products and we are committed to creating an inclusive culture built on a foundation of respect for all individuals. We strongly encourage candidates from non-traditional backgrounds, historically marginalized or underrepresented groups to apply. Your impact Reporting to the Man
Job Source: HandshakeKojo
Little Ferry, NJ, United States
About Kojo It's time to build. Whether it's creating more housing, upgrading our infrastructure, or adapting to climate change, one thing is clear: the construction industry is at the center of solving our biggest problems. We’re making buildings cheaper and easier to build by transforming the way commercial construction companies buy their materi
Job Source: KojoAgility Talent, LLC
, NY, United States
Our client is a global Fintech company that is a premier leader in CRM solutions for the Financial industry. Their technology is the industry’s first connected growth platform, integrating fundraising and deal management workflows with data security, content management and company intelligence. The Role This position is a dynamic and hands-on rol
Job Source: Agility Talent, LLCSmartly Job Board
New York, NY, United States
Smartly is seeking an enthusiastic and detail-oriented Customer Onboarding Specialist to join our dynamic Onboarding team. As a Customer Onboarding Specialist, you will play a crucial role in assisting our newly-signed customers with the onboarding process, ensuring a seamless and successful transition to the Smartly platform. Your responsibilities
Job Source: Smartly Job BoardBraze
New York, NY, United States
At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside a
Job Source: BrazeNew York, NY, United States
As an Onboarding Manager, you will play a critical role in facilitating a smooth onboarding experience and enabling XOPS customers to extract the full value from our suite of products. You will join a dynamic, customer-focused team dedicated to product excellence. In addition to assisting customers in onboarding to XOPS, you will also have the opportunity to utilize your strengths and interests to enhance our onboarding experience. This includes working closely with operations and product teams to refine our processes, collaborate on new product launches, and contribute to team expansion. Our onboarding organization encompasses several customer segments, and during the interview process, you will be matched with a segment based on your experience and the business needs.
**What you will do:**
- Engage directly with clients to onboard them to XOPS products across our product segments.
- Proactively manage the onboarding process end-to-end to meet customers' target timelines and objectives.
- Drive the adoption of XOPS products among customers.
- Collaborate with Sales, Account Management, Technical Account Management, and Support teams to ensure smooth hand-offs.
- Work closely with Product and Engineering teams to enhance and troubleshoot customer issues, as well as provide feedback on product enhancements.
- Assist in developing and documenting processes and best practices.
Requirements
- 3+ years of hands-on experience in a customer-facing role, preferably at a rapidly growing SaaS company.
- Demonstrated success in managing multiple projects and stakeholders simultaneously in a fast-paced environment.
- Exceptional communication and presentation skills, with the ability to simplify complex concepts for any audience.
- A passion for building relationships and a deep commitment to delivering an outstanding customer experience.
- Strong critical thinking skills, a growth mindset, and a desire for continuous improvement.
**Bonus:**
- 2+ years of experience in a customer-facing position within the HCM or IT space (HR, Payroll, Benefits, Identity Management, Device Management, etc.).
- Experience in business or product operations roles.
Benefits
Role is also available in San Francisco, CA
Email Alert for Onboarding Manager jobs in New York, NY, United States
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