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IT Help Desk Technician (Contract)

Los Angeles, CA, United States

Title: IT Help Desk Technician

Duration: 6+ Months Contract

Location: Los Angeles, CA

Rate: $OPEN

Requirements

Implemented processes and procedures

Manage targets and KPIs for Help desk

Setup, configured and on-going management of reports for Help desk.

Reports dashboard

Handling tickets and advanced customer queries

First point for escalations

Developing & troubleshooting. Layer 1-3 topologies

Benefits

Note: If interested please send your updated resume to [email protected] ([email protected]) and include your salary requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.

Thanks and Regards

Shubhankar M | Technical Recruiter

Phone: 1-856 528 3312 ext 1239 | Email: [email protected] ([email protected]) |

Two95 International Inc | 1101, N Kings Hwy, Suite #200 Cherry Hill ,NJ 08034 | Fax: 856-494-1988 | www.two95intl.com (https://workable.com/nr?l=http%3A%2F%2Fwww.two95intl.com%2F)

Inc500-5000 Recognized Fastest growing private company in U.S.A.

LinkedIn: linkedin.com/in/shubhankar-madane-67a21666 (https://workable.com/nr?l=http%3A%2F%2Flinkedin.com%2Fin%2Fshubhankar-madane-67a21666) /

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