SeRA Business Analyst

California, MO, United States

Business Analyst, Stanford electronic Research Administration (SeRA) Main work location: Redwood City, CA (open to a hybrid work schedule: at least 2 days per week on-site). Relocation or sponsorship will not be provided for this position.

Do you have experience working with business partners and technical team members to design, document, deploy, and support new functionality for IT systems? We need you! We are looking for a skilled IT business analyst who can define and document system requirements for improving and maintaining a sophisticated, homegrown application which supports research at Stanford.

This Business Analyst role requires someone who can coordinate & communicate with diverse business partners, understand & elicit business problems, suggest & design solutions, document requirements, and work with our technical team to build an outstanding product. If you are resilient, flexible, highly motivated, able to solve complex problems, and want to be a part of a phenomenal community, this may be the right opportunity for you.

The Team:

Join Stanford’s research administration systems organization which builds and maintains enterprise systems supporting the research management lifecycle at Stanford. This role is part of the SeRA (Stanford electronic Research Administration) Applications Team within University Information Technology (UIT) at Stanford. We are responsible for the support, maintenance, and improvement of a sophisticated, custom-built application supporting sponsored research administration for the university. Our SeRA application had numerous integrations and is used across Stanford by a large user base of faculty and central groups.

Your Responsibilities:

Communicate with business users to understand, synthesize, and analyze business problems and their solutions using a rich variety of methods (e.g., interviews, document analysis, requirements workshops, surveys, data analysis, etc.)

Design solutions to address complex business problems while balancing business needs, usability, system consistency, simplicity, and maintainability.

Facilitate & obtain consensus on the solution design between business & technical teams.

Document user stories and detailed functional system requirements with supporting documentation (e.g., mock-ups, prototypes, workflow diagrams, detailed requirements, etc.)

Represent our business partners while working closely with the development team to clarify business needs and solutions throughout the implementation process.

Provide demos, facilitate user acceptance testing, and obtain business partner approval of newly developed functionality.

Be a product champion for SeRA, working to continually improve the system and improve the research process at Stanford.

Your Knowledge, Skills and Abilities:

Demonstrated ability as an IT Business Analyst with experience working on complex business applications.

Excellent problem solving and analytical thinking skills with the ability to approach problems logically and systematically.

Passion for working with end users to understand their needs and improve their end-user experience

Strong User Interface design skills and experience crafting effective system solutions.

Self-motivated and takes personal initiative to achieve goals beyond what is required.

Able to work on multiple initiatives at a time with an ability to manage and prioritize work.

Organized with a dedication to detail and accuracy.

Excellent written & verbal communication, active listening, problem-solving, conflict/resolution management, and interpersonal skills.

Works effectively with others as a team-player with an energetic demeanor

Experience and background using Agile Scrum methodology.

A solid grasp of technical problems and solutions especially around database applications

An appetite to learn.

Your Education & Experience:

Bachelor's degree and five years’ experience or a combination of education and experience.

Certification as a Scrum Alliance Certified Scrum Product Owner or IIBA Business Analyst or willingness to pursue.

Background in Higher Education helpful

The expected pay range for this position is $109,000 – 133,000 per annum.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

Why Stanford is for You:

Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

Freedom to grow.  We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.

A caring culture . We provide superb retirement plans, generous time-off, and family care resources.

A healthier you.  Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.

Discovery and fun.  Stroll through historic sculptures, trails, and museums.

Enviable resources.  Enjoy free commuter programs, ridesharing incentives, discounts and more.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources at [email protected]. For all other inquiries, please submit a contact form .

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Global Impact

We believe in having a global impact Climate and Sustainability Stanford's deep commitment to sustainability practices has earned us a Platinum rating and inspired a new school aimed at tackling climate change.

Medical Innovations Stanford's Innovative Medicines Accelerator is currently focused entirely on helping faculty generate and test new medicines that can slow the spread of COVID-19.

Technology From Google and PayPal to Netflix and Snapchat, Stanford has housed some of the most celebrated innovations in Silicon Valley.

Through rigorous research, model training programs and partnerships with educators worldwide, Stanford is pursuing equitable, accessible and effective learning for all.

Working Here

We believe you matter as much as the work I love that Stanford is supportive of learning, and as an education institution, that pursuit of knowledge extends to staff members through professional development, wellness, financial planning and staff affinity groups.

School of Engineering

I get to apply my real-world experiences in a setting that welcomes diversity in thinking and offers support in applying new methods. In my short time at Stanford, I've been able to streamline processes that provide better and faster information to our students.

Office of the Vice Provost for Student Affairs

Besides its contributions to science, health, and medicine, Stanford is also the home of pioneers across disciplines. Joining Stanford has been a great way to contribute to our society by supporting emerging leaders.

School of Medicine

I like working in a place where ideas matter. Working at Stanford means being part of a vibrant, international culture in addition to getting to do meaningful work.

Laura Lind

Office of the President and Provost

Getting Started

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