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Pulley
San Francisco, CA, United States
Pulley's mission is to make it easier for anyone to start a company. We believe that more startups should exist and that founder-led companies are more successful in the long term. With Pulley's cap table management tools, companies can better understand and optimize their equity for the long term. Starting a company is hard enough. Managing equity
Job Source: PulleyOomnitza, Inc.
San Francisco, CA, United States
As a Customer Success Manager, you are passionate about helping technology teams leverage the Oomnitza platform and knock down any hurdles blocking your customer’s success. We need a talented and motivated Customer Success Manager to manage a dedicated book of customers. As the Customer Success Manager you’re passionate about helping technology tea
Job Source: Oomnitza, Inc.Wiliot
San Francisco, CA, United States
Wiliot was founded by the team that invented one of the technologies at the heart of 5G. Their next vision was to develop an IoT sticker, a computing element that can power itself by harvesting radio frequency energy, bringing connectivity and intelligence to everyday products and packaging, things previously disconnect from the IoT. This revolutio
Job Source: WiliotIntegral Ad Science
San Francisco, CA, United States
We’re looking to hire a passionate and motivated Customer Success Manager to lead satisfaction, retention, adoption, operations and revenue efforts across Integral Ad Science’s partners. You will drive our approach to account success. You will be at the heart of our customer operations and a crucial part of our Customer Success team. What You'll D
Job Source: Integral Ad ScienceFinley Technologies
San Francisco, CA, United States
Background Finley helps innovative companies unlock growth by helping them maximize their access to debt capital. In industries from finance to real estate, today's most innovative startups rely on debt capital to fuel their growth. But managing debt capital manually is so error-prone and labor-intensive that it might as well be rocket science. Deb
Job Source: Finley TechnologiesExtole
San Francisco, CA, United States
Who We Are We have created the leading customer-led growth platform and are passionate about helping marketers engage, retain, and acquire new customers. If you have referred a friend to Airbnb or Tesla, have earned a new account bonus, or participated in a sweeps, you know that marketing that is driven by people is powerful, personal, and inevita
Job Source: ExtoleBurroughs
Oakland, CA, United States
Description Customer Success Manager POSITION SUMMARY The Customer Success Manager (CSM) works with existing customers to ensure customers realize value from their maintenance and support services and/or subscriptions. They are responsible for the post-sale lifecycle of the customer from onboarding to renewal of the contract and/or subscription.
Job Source: BurroughsEvenUp Inc.
San Francisco, CA, United States
In the past 18 months, we scaled our customer base from 0250 for a SaaS product with our first CSM hired in Dec. 2022. We now have a team of 6 all-star CSMs and are looking to bring on more who can help develop customer engagement plans, execute customer growth initiatives, and provide daily customer support. Our expectation is that this individual
Job Source: EvenUp Inc.San Francisco, CA, United States
About the Job
Hey there! We're a dynamic startup on a mission to transform the way people shop. With backing from top-tier investors like Y Combinator, Coatue, Khosla Ventures, and even Muse's lead singer, Matt Bellamy, we're poised to revolutionize the retail experience. Our innovative approach? Text to Buy. Imagine purchasing anything with a simple text reply - no fuss, no hassle. That's what we're all about.
We're currently seeking a Customer Success Specialist to join our team. If you're passionate about simplifying payments and delivering exceptional customer experiences, you've come to the right place.
Your Mission:
Dive deep into understanding our customers' needs and help them achieve their business objectives.
Become an expert in our product and guide customers to maximize its value.
Collaborate with the Head of Customer Success and our CEO to establish goals and KPIs.
Develop compelling campaigns and strategies that drive revenue for our customers.
Proactively engage with customers to prevent churn and identify opportunities for growth.
Identify and capitalize on opportunities to expand customer usage of our platform.
Requirements
You're the One if:
You have 1-2 years of experience in sales, digital marketing, customer success, or consulting, with a preference for startup experience.
You excel at organization, attention to detail, and execution, even in chaotic environments.
Bonus points if you have familiarity with JSON or demonstrate a quick aptitude for learning technical concepts.
You're adept at working autonomously, taking initiative, and making sound decisions.
You're passionate about helping small and medium-sized businesses solve their challenges through attentive listening and problem-solving.
Benefits
Competitive salary based on experience and performance. ( Salary Range: $80,000 - $110,000 per year)
Stock options in a fast-growing startup.
Comprehensive health, dental, and vision insurance plans.
Flexible work hours and the option for remote work.
Generous vacation and paid time off policy.
Opportunities for career growth and professional development.
Dynamic and inclusive company culture with regular team events and activities.
Ready to join us in simplifying payments and shaping the future of retail, one text at a time? Apply now and let's make a difference together!
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Email Alert for Customer Success Manager jobs in San Francisco, CA, United States
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