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Freight Forwarding Assistant Manager or Supervisor

Itasca, IL, United States

Freight Forwarding Assistant Manager or Supervisor

Industry: Logistics

Location: Itasca, IL

Salary: $52K~77K (DOE)

Visa Sponsor: No

Language: English: Business Level, Japanese: Business Level

Japanese logistics company seeks a Freight Forwarding Assistant Manager or Supervisor in Itasca, IL.

General Position Summary:

This position is responsible for performing imports and exports related duties in order to organize the safe, efficient and cost-effective way of transportation taking accounts of the customers’ delivery requirements. This position assumes the managerial role when the Manager is unavailable.

Job Functions (Assistant Manager):

LOGISTICS COORDINATION

Researches and plans the most appropriate route for shipments considering the nature of items and the requirements set by customers.

• Arranges appropriate packaging considering the climate, weight, nature of products, costs, delivery and warehousing of goods at the final destination.

• Obtains, checks and prepares any required documentation to meet customer and insurance requirements.

• Coordinates with third party vendors to transfer items smoothly in accordance with customer requirements.

• Arranges payment of freight fees and other associated charges.

• Keeps track of shipping status using assigned systems.

• Prepares invoices to customers and takes necessary steps for collection.

• Updates standard operation procedures (SOPs).

• Prepares quotations according to customers’ requests, ensures quotations are competitive and reasonably profitable at the same time through negotiations with subcontractors etc.

• Visits current and expected new customers with the Manager/General Manager to maintain close contact and promotes new business

• Handles, troubleshoots and assists customers in the event of a claim.

(Supervisor):

• Researches and plans the most appropriate route for shipments considering the nature of items and the requirements set by customers.

• Arranges appropriate packaging considering the climate, weight, nature of goods, costs, delivery and warehousing of goods at the final destination.

• Obtains, checks and prepares any required documentation to meet customer and insurance requirements.

• Coordinates with third party vendors to transfer items smoothly in accordance with customer requirements.

• Arranges payment of freight fees and other associated charges.

• Keeps track of shipping status using assigned systems.

• Issues invoices to customers according to the mutually agreed quotation.

• Updates standard operation procedures (SOPs).

• Prepares quotations according to customers’ requests; Ensures quotations are competitive and reasonably profitable by negotiating with subcontractors and vendors.

• Handles, troubleshoots and assists customers to resolve claims.

OTHER & MISCELLANEOUS

(Assistant Manager):

• Seeks constant improvement, more efficient and less expensive ways and means in work processes.

• Maintains high ethical standards in the work place.

• Reports all irregular issues and problems to the Manager for solution.

• Maintains good communication with managers, coworkers and outside contacts.

• Complies with all company policies and procedures.

• Responsible for maintaining a clean and safe working area and organizing data and documents.

• Performs special projects and other miscellaneous duties as assigned by the Manager.

(Supervisor):

• Supervises the activities of subordinate employees.

• Supports subordinate employees when necessary.

• Assumes the managerial role when the Assistant Manager/Manager are unavailable.

• Seeks constant improvement, more efficient and less expensive ways and means in work processes.

• Maintains high ethical standards in the work place.

• Reports all irregular issues and problems to the Manager for solution.

• Maintains good communication with managers, coworkers and outside contacts.

• Complies with all company policies and procedures.

• Responsible for maintaining a clean and safe working area and organizing data and documents.

• Performs special projects and other miscellaneous duties as assigned by the Manager.

*Reports to the Freight Forwarding Manager/GM (if Assistant Manager)

Assistant Manager (if Supervisor)

Qualifications:

• High school diploma or general education degree (GED); and more than five years of related experience and/or training; or equivalent combination of higher education and experience.

• Bilingual in Japanese/English

• General office equipment including phones, fax, copier, personal computer, printer, scanner, etc.

• Software includes the use of Windows operating system, MS Office.

• Valid driver’s License is required

• Ability to lift/move up to 30lbs

Location:

Itasca, IL

Hour:

M~F, 8:30am~5:30pm

Salary:

Assistant Manager - $65K~77K (DOE, Exempt)

Supervisor - $52K~62K (DOE, Supervisor)

Registration:  I have already registered.

If you have not registered, please attach your resume file.

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