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Softworld, a Kelly Company
united states
Kelly Technology is searching for a Service Desk Technician to join our client's team. Top 3 skills: Windows PC hardware set up/troubleshooting, Office 365 administration, Active Directory, and account issues. 100% onsite, Monday through Friday, 8:30am-5pm Provides first-level Service Desk support to employees for end-user problems and requests.
Job Source: Softworld, a Kelly CompanyBowman Williams
Greenvale, NY, United States
As one of the top growing Managed Service provider, we service many SMB clients including medical companies, insurance companies, financial firms, and nonprofits to name a few. We also have diverse service offerings including but not limited to Managed Services, IT Consulting, Cyber Security, and Cloud Solutions. We are seeking a qualified Service
Job Source: Bowman WilliamsBowman Williams
Jersey City, NJ, United States
Location : Jersey City, NJ / Salary : $40,000-$50,000 Service Desk Engineer We have a position open for a Help Desk Service Engineer to work on the Service Desk providing high quality support to clients. At least 1 year of experience working with Managed Service Providers or Cloud Service Providers is required for the Help Desk Service Engineer
Job Source: Bowman WilliamsBowman Williams
East Rutherford, NJ, United States
Managed Services (MSP) IT Help Desk Support Engineer East Rutherford, NJ $50,000 - $60,000 About Essential Qualifications REQUIRED: 1+ years’ client-facing IT service desk experience preferably in a managed services or multi-tenant support company Experience providing IT Support relating to technical issues involving Microsoft’s core business
Job Source: Bowman WilliamsBowman Williams
New York, NY, United States
Location : Queens, NY / Salary : $55,000 - $65,000 We are a growing, highly customer-centric IT Solutions firm looking for a creative, organized, and driven Help Desk Engineer – MSP (PWFH) to help us continue to provide exceptional customer service to small and medium-sized businesses. The ideal Help Desk Engineer – MSP (PWFH) will have excellent
Job Source: Bowman WilliamsBowman Williams
New York, NY, United States
MSP IT Service Desk Engineer Level 2 MSP IT Service Desk Engineer Level 2 Founded in 1996, we’re proud to serve the business community of New York City by providing top tier Managed IT Services that allow companies to focus on their main objectives without worrying about IT. Our clients range from small businesses to enterprise size using technol
Job Source: Bowman WilliamsProvision People
New York, NY, United States
Summary: Our award-winning client is seeking a Help Desk Engineer to join their team. We're looking for a Technical Support Specialist to join our growing Help Desk team. You'll be the first line of defense for our users, resolving issues, and ensuring smooth operations. Responsibilities: Provide Level 1 support to end-users, resolving issues remot
Job Source: Provision PeopleAkkodis
united states
Akkodis is partnering with a Fortune 500 company in Erie, PA, recruiting customer service-oriented candidates to provide technical support in their state-of-the-art call center. Technical support will include troubleshooting hardware, OEM software, and proprietary client software. Pay Rate: $17 per hour The IT Help Desk Technician requires candid
Job Source: AkkodisNew York, NY, United States
For over 25 years, we’ve supported businesses throughout NYC providing high quality IT services. Our clients range from small businesses to Fortune 500 companies which allows our team to touch a wide breadth of technology. We value work/life balance, offer hybrid WFH (2-3 days WFH per week), full benefits, paid certifications, yearly performance bonuses, and more.
We are seeking a IT Service Desk Engineer L2 (ConnectWise) with previous experience working for a MSP and using ConnectWise Automate.
The IT Service Desk Engineer L2 (ConnectWise) will handle escalated issues and also get a chance to work on infrastructure improvement projects. The IT Service Desk Engineer L2 (ConnectWise) should be comfortable with ConnectWise Automate, AD/GPO, O365 administration, Windows Server (up to version 2019), Hyper-V, Azure AD, and network troubleshooting (routers/switches/firewalls).
Perform remote help desk support as well as occasional onsite assistance
Perform weekly antivirus and Windows patch updates using ConnectWise Automate software.
Experience/ technical knowledge of most or all of the following technologies: Windows 7/10/11, Windows Server 2008/2012/2019, Active Directory, Microsoft Office 365, Microsoft Exchange Server, Microsoft Office products including MS Outlook, Word, Excel, Quickbooks, Adobe Acrobat, LogMeIn, TeamViewer, ScreenConnect, ConnectWise, Automate/ LabTech, Veeam Backup
Dell/HP Workstation, Cisco Router, Sophos Router/Firewall, HP Server, 3CX Phone
Must have good working knowledge of Windows operating systems (desktop and all server)
Must have knowledge of desktop, laptop, and basic server hardware.
Must be able to assist or install and configure desktops, laptops, and basic networking hardware when on site
Must have basic knowledge of routers, firewalls, networking and TCP/IP protocol
Understanding of VoIP Phone Systems required to set up user extensions
Moderate to advanced knowledge of Microsoft Office/Office 365 (Exchange)
IT Service Desk Engineer L2 (ConnectWise) Benefits:
Health, Dental, and Vision Insurance
401(k) with company match
Certification Reimbursement
PTO + Paid Holidays
Yearly performance bonuses
Opportunity Location New York, NY
Proposed Salary $60,000 - $70,000
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.
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IT Service Desk Engineer L2 (ConnectWise) jobs in New York, NY, United States
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