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Phaxis
Newark, NJ, United States
Must Haves: - Very strong communication and customer service skills, high energy - 2-5 years' experience working on helpdesk/desktop IT teams - experience training end users - experience using ticketing systems - windows 7/10 Plusses - SQL Server - Cloud Day-to-Day Our client sells proprietary IT management software. The software is mainly used for
Job Source: PhaxisPhaxis
Newark, NJ, United States
Must Haves: - Very strong communication and customer service skills, high energy - 2-5 years' experience working on helpdesk/desktop IT teams - experience training end users - experience using ticketing systems - windows 7/10 Plusses - SQL Server - Cloud Day-to-Day Our client sells proprietary IT management software. The software is mainly used f
Job Source: PhaxiseMazzanti Technologies
Hoboken
Job Description Job Description We're looking for IT Help Desk to support our Company's technical projects and issues. IT Help Desk is responsible for monitoring and understanding our customers' issues and will be in charge of managing troubleshooting. We are currently hiring a responsive and communicative IT Help Desk that has a passion and driv
Job Source: eMazzanti TechnologiesLincoln Computer Services
, NY, United States
We are currently seeking a full timeLevel I/IIMAC and PC Support Engineerwith a 1+yearsof extensive hands on experience with the following:iMac and Macbook repairs, also all OSX operating systems. Support all MAC and Windows environments on site. Responsibilities Provide phone support and remote remediation for workstation issues Troubleshooting an
Job Source: Lincoln Computer ServicesLincoln IT
New York, NY, United States
Job Overview We are currently seeking a full time Level I/II MAC and PC Support Engineer with a 1+ years of extensive hands on experience with the following: iMac and Macbook repairs, also all OSX operating systems. Support all MAC and Windows environments on site. Responsibilities Provide phone support and remote remediation for workstation iss
Job Source: Lincoln ITLincoln IT
New York
Job Description Job Description Job Overview We are currently seeking a full time Level I/II MAC and PC Support Engineer with a 1+ years of extensive hands on experience with the following: iMac and Macbook repairs, also all OSX operating systems. Support all MAC and Windows environments on site. Responsibilities Provide phone support and remote
Job Source: Lincoln ITEleven Recruiting
New York, NY, United States
About Eleven Recruiting We are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand out in technology staffing? We listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. We advocate for best pay, d
Job Source: Eleven RecruitingAmbassador Resources
Union City, NJ, United States
Ambassador Resources is working with a client located in Hudson County, NJ looking to bring on an IT Help Desk to join their team! In this role, The IT Application Help Desk will play a vital role in the daily responsibilities of the IT department. They are tasked with providing our users with technical support for any IT-related matter such as iss
Job Source: Ambassador ResourcesNew York, NY, United States
Summary:
Our award-winning client is seeking a Help Desk Engineer to join their team. We're looking for a Technical Support Specialist to join our growing Help Desk team. You'll be the first line of defense for our users, resolving issues, and ensuring smooth operations.
Responsibilities:
Provide Level 1 support to end-users, resolving issues remotely or onsite.
Maintain and contribute to our knowledge base, ensuring solutions are readily available.
Monitor system alerts and proactively address potential issues.
Diagnose and fix issues with PCs, servers, applications, and hardware.
Assist with projects involving server, workstation, and network upgrades.
Collaborate with Level 1 & 2 technicians to escalate and resolve complex issues.
Required Qualifications:
2-5 years of Help Desk experience with a passion for problem-solving.
Experience with ticketing systems (ConnectWise a plus), Windows Server & OS, MacOS, VMware, and Microsoft Office applications.
Understanding of basic networking concepts and desktop management tools.
Excellent written and oral communication skills to clearly explain technical concepts.
Strong interpersonal skills to build rapport with users at all levels.
Ability to manage workflow, multitask effectively, and prioritize tasks.
Interest in keeping up-to-date with emerging technologies.
Help Desk Engineer jobs in New York, NY, United States
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