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INSPYR Solutions
united states
Title: Service Desk Technician Location: Hybrid 10 days a month in Vienna, Virginia Duration: 6+ months Compensation: $20-28/hr Work Requirements: US Citizen, GC Holders or Authorized to Work in the US Role will be hybrid in Vienna around 10 days a month. Job Description: The Service Desk is a fast-paced environment that operates 24/7 to sup
Job Source: INSPYR SolutionsProsum
united states
100% Remote CONTRACT-TO-HIRE MUST BE AVAILABLE TO WORK 1st, 2nd, or 3rd SHIFTS AS SCHEDULED. $26.00-32.50 W2 + benefits (medical, dental, vision, 401k, etc.) Service Desk Analyst Client Services Remote, candidates local to Southern California highly preferred Service Desk Analyst Summary: The Service Desk Analyst gathers, interpret, and uses comp
Job Source: ProsumThe Intersect Group
united states
Overview Utilize intermediate technical expertise to troubleshoot computer systems, hardware, and software Develop and uphold a proficient grasp of technological infrastructure Lead projects aimed at enhancing system functionality and operational efficiency Offer technical support, mentorship, and direction to fellow IT colleagues Ensure the alignm
Job Source: The Intersect GroupPLM Fleet LLC
Newark, NJ, United States
PLM is a national leader in supply chain solutions for refrigerated transportation assets, offering structured financial solutions and technologies for optimized fleet management. The cold supply chain is rapidly evolving from farm to table with the use of innovative technology solutions such as leading-edge sensors, Telematics, IoT and Blockchain,
Job Source: PLM Fleet LLCPacific Manufacturing Ohio
united states
To be successful in this role, you will have: A High School Diploma/GED United States Citizenship 1-2 years of previous help desk or service desk experience 1-2 years of experience in 2 of the following: Troubleshooting IT environments Working directly with end users/customers Working with Active Directory or a similar tool End user Internet connec
Job Source: Pacific Manufacturing OhioAkkodis
united states
Akkodis is seeking a IT Specialist for position with a client located in Cincinnati, OH. Pay/Salary Range: $23/hr Contract Duration - 6 months W2 Candidates Only - No C2C Responsibilities Provide support with Microsoft Office/365, hardware and software troubleshooting, customer service, working / troubleshooting for customer. The candidate will al
Job Source: AkkodisMoo IT Solutions
totowa, nj
Company Description Moo IT Solutions provides high-level technology consulting, Managed IT Services, and computer hardware/software reselling. The company serves NJ, NY, PA and CT in addition to various areas of the United States, with over two decades of IT experience Moo IT Solutions offers top-notch hardware and software solutions to all clients
Job Source: Moo IT SolutionsRandstad Digital
united states
Please let me know if you or anyone you know would be interested in the opportunity below. Position available: Contract to hire - Help Desk Role specifics: Involves repairing, replacing, and installing custom-made equipment and software Responsibilities include answering incoming calls, making outgoing calls, data entry in Microsoft Access datab
Job Source: Randstad Digitalunited states
Kelly Technology is searching for a Service Desk Technician to join our client's team.
Top 3 skills: Windows PC hardware set up/troubleshooting, Office 365 administration, Active Directory, and account issues.
100% onsite, Monday through Friday, 8:30am-5pm
Provides first-level Service Desk support to employees for end-user problems and requests.
Provides remote computer support to the USA and Global facility and home-based users. Uses problem recognition, research, isolation, and resolution steps to diagnose hardware, software, and business application problems. Performs wireless device support. Monitors and responds to problems assigned in a ticketing system recording conversations and troubleshooting in detail. Assists with training customers on desktop applications, software, and hardware platforms. Escalates problems to appropriate I.T. resources when needed.
Performs basic administration activities for user setup of network accounts, computer accounts and business application accounts. Provides wireless device configuration and administration. Creates and maintains standard operating procedures and knowledge base articles.
Professionalism and cooperation when working with customers, team members and management is essential.
Technical Support 90%
1. Provide first level Service Desk support to STERIS employees.
2. Provides phone support for end user problems and requests.
3. Diagnose hardware, software and business application problems.
4. Uses appropriate problem recognition, research, isolation and resolution steps.
5. Perform computer hardware and software related repairs.
6. Perform wireless device troubleshooting.
7. Keeps detailed record of customer conversation and troubleshooting steps to resolve an issue.
8. Provides support for facility, remote facility and home based users.
9. Provides support for USA and other global facilities.
10. Monitors and responds to ticketing system assignments.
11. Assists with training customers on desktop applications, software\hardware platforms.
12. Escalates when needed; notifying appropriate I.T. resource.
End-User Administration 10%
1. Basic user setup for network accounts, computer accounts, and business application accounts.
2. Configures and deploys mobile devices and performs wireless administration.
3. Creates and maintains standard operating procedures and knowledge base articles.
Please submit your resume to [email protected] if you are interested in discussing the opportunity further.
Information Technology Service Desk jobs in united states
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