Vice President of eCommerce

Columbus, OH, United States

Job Details

Job Location

Homage Headquarters - Columbus, OH

Position Type

Full Time

Job Shift

Day

Description

Who We Are

Founded in 2007, HOMAGE is an apparel company rooted in nostalgia and authenticity. We pay homage to iconic personalities, styles, and moments in sports, pop culture, music, and history. We view ourselves as storytellers, honoring heroes and traditions, our passions and beliefs, and the moments that uplift us and make us feel alive and connected. We create and curate comfortable apparel that sparks connection, tells stories, and empowers you to express yourself.

Our Mission

Paying homage to exceptional stories through legendary comfort.

Our Vision

Be a go-to brand for fans, on game day and every day.

Our Values

Compassion | Creativity | Collaboration | Authenticity | Accountability

Who are HOMAGE team members?

HOMAGE team members are as eclectic as the stories they tell. They are hardworking, dedicated, creative, and a little quirky with a lot of hustle. HOMAGE team members have a passion for what they do and love to work together to create an amazing product and experience for their customers.

What kind of benefits do HOMAGE team members receive?

The opportunity to be a part of collaborative, fun team environment

Medical, dental, and vision insurance coverage

Life insurance paid 100% by HOMAGE with the opportunity to purchase additional coverage

401k with Employer Match

Flexible Spending Account & Dependent Care

Employee Assistance Program

Career growth and development

Paid Time Off & Floating Holidays

Team Member discount on HOMAGE products

What will you do as the Vice President of eCommerce?

POSITION SUMMARY

The VP of Ecommerce will own and manage the entire digital consumer experience at HOMAGE. They will act as the senior product leader, creating a vision for how customers will engage with HOMAGE.com, and building new features to make that vision come to life. We want to set the standard for digital experiences in the apparel space. The ideal candidate won't be afraid to push the boundaries of UX, e-commerce best practices, and digital capabilities.

Day-to-day, this leader will also take ownership of conversion rate optimization, looking for the biggest opportunities, and setting in motion plans to capture them. This person will also facilitate back-end tasks with our Web Operations team, which include setting up new products, updating web content, integrating with 3rd party tools, and setting up promotions.

Strong candidates will have experience in digital product management, e-commerce strategy, and leading development resources (insourced our outsourced). This person will be excited to own both the technical and business aspects of e-commerce. This person have shown that they can effectively collaborate with business partners (e.g., Marketing, Operations, etc.) to build solutions that deliver the company's goals.

KEY ACCOUNTABILITIES Set a long-term vision for HOMAGE's digital customer experience

Create a product roadmap aligned with the leadership team, and execute along with internal team and agency support

Improve site conversion rate and AOV by prioritizing key opportunities, facilitating development of solutions, implementing experiments to demonstrate results, and then building winning solutions into the site

Oversee the eCommerce team in performing all day-to-day site merchandising and operations

ESSENTIAL DUTIES & RESPONSIBILITIES

Set a long-term vision for HOMAGE's digital customer experience Envision big opportunities to bring storytelling to the forefront of our experience, highlight HOMAGE's unique products, and facilitate a seamless purchasing experience

Review patterning from world-class sites, as well as break the mold with ideas unique to HOMAGE

Lead discussions with the leadership team to prioritize opportunities and set long-term goals for the eCommerce team

Create and execute a product roadmap Obsess over the customer journey, mapping out the path customers take from start to finish, and identifying areas that could be made more fluid or intuitive

Optimize the process customers can use to discover our broad catalog of products

Identify new technology and apps which can be used to improve the web experience and site speed

Collaborate with peers in Marketing & Product to understand upcoming activations, and use that knowledge to identify features to support those activations

Boil all priorities into annual and quarterly roadmaps

Involve leadership team, eCommerce team, and agency advisors, to align on priorities and timelines

Develop and run an efficient and impactful development sprint process with agency partners, and internal developers in the future

Hold development teams accountable for quality and timelines

Optimize conversion rate and profitability on the site Identify and prioritize opportunities that increase conversion rate and/or basket size

Inform recommendations with website analytics and customer feedback

Build and execute a roadmap of changes, integrated with broader product roadmap

Set goals and report progress and performance against goals to the leadership team

Lead the eCommerce team in performing all day-to-day site operations Provide guidance and feedback to the Web Operations team, who complete product launches and day-to-day web merchandising

Oversee our 3rd party web development agency

Manage the digital ecosystem and negotiate contracts with vendors & third-party solution

Coach and complete annual performance reviews for direct reports

Qualifications

What are we looking for in a Vice President of eCommerce? 10+ years in eCommerce or Product Management

Experience leading a ground-up development of an ecommerce site that set new standards of excellence in a category

Strong technical understanding to guide UX and engineering resources towards optimal solutions

Expertise in quantitative and qualitative website analysis & research

Strong leadership qualities with the ability to build teams, hold teams accountable, and meet deadlines

Thoughtful and self-reflective, willing to learn

Team-player, hard-working, organized, and goal-oriented

Excitement for high-growth businesses and building from the ground up

This is a full time role that can be held from our Columbus office or remotely in the United States. Travel will be required as needed, which could be up to once per month. Employees living in the Columbus area are required to work in-person 2 days per week.

HOMAGE will make reasonable accommodations for team members for known physical or mental limitations unless the accommodation would impose an undue hardship on the operation of our business.

HOMAGE is an equal opportunity employer.

Candidates should have the legal right to work in the United States and should be willing to submit to a background check.

Are you ready to make HOMAGE a part of your story? Apply today!

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