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Senior Sales Manager for Conference Hotel- Benefits Available

Williamsburg, VA, United States

Senior Sales Manager

Love Sales and the Hospitality Industry? We are searching for a Sales focused team member to join us at the Fort Magruder Hotel.

The Sales Manager is responsible for direct sales revenues generation activities and results for assigned market segment of the hotel. Following the direction of the Director of Sales, and the hotel standards and procedures, the Sales Manager will achieve the assigned goals and demonstrate a commitment to these goals through work ethic, integrity, passion and respect for the Company and its employees.

Duties & Responsibilities:

Direct Sales: Targets results-oriented high revenue potential group sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan

Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth

New Account Development: Captures market and competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business

Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other IMPRINT hotels

Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts

Yield Management: Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance

Account Service and Management: Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner

Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction

Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues

Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner. Communicates all group needs to the hotel teams

Product Knowledge: Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities

Manage online presence by responding to reviews, executing blogs, executing marketing campaigns, sending out email blast and partnering with desk to grow quantity of reviews

Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.

Displays a neat, clean, and business-like appearance at all times.

Clean and maintain all equipment and work areas.

Assist as necessary with special projects

Report any unsafe conditions to leadership

Other Responsibilities:

Provide assistance to other employees and departments to contribute to the best overall performance of the department and hotel

Provide training to new property level support as needed

Other duties as assigned.

You are:

Committed to excellence

Culture driven

Transparent

Passionate

Courageous

Intentional

Authentic

Competitive

Creative

Dynamic

Nimble

Engaging

Fun

Detail Orientated

You can:

Lift, push, pull and carry up to 50 pounds.

Speak, hear and listen to engage in sales process

Work on a computer 8 hours a day

Respond quickly to emergency - 100% mobility required.

You have:

Proven experience in hospitality sales in a high paced service environment

Knowledge of general sale, marketing and social media processes and methods

Working knowledge of cloud solutions and devices

Ability to use computers, email, Microsoft word and property management systems

Manual dexterity and problem-solving skills

Good physical condition and strength with a willingness to work overtime

Note this job description is not indented to be an exhaustive list of all duties, responsibilities or qualifications associated with the position.

Benefits: Medical, Dental and Vision Insurance Available. 401k and PTO

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