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Senior Programmatic Account Manager, Chicago

Chicago, IL, United States

StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game, and digital out-of-home ads. We empower hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform, it’s a hub of innovation, imagination and creativity.

Reporting to the Manager of Client Services, you’ll play an integral role in post-sales client relationships as it relates to user adoption of the StackAdapt platform, campaign management, client retention and account expansion opportunities. You’ll work closely with your Account Executives, Client Service support teams, and in cross functional teams to maximize the campaign ROI of our customers. Additionally, this role will allow you to use your RTB/Programmatic media buying experience to optimize campaigns and come up with unique solutions that ensure our clients are satisfied with their campaign performance.

StackAdapt is a Remote First company. We are prioritizing candidates located in Chicago but will consider your application as long as you are in Illinois.

What you'll be doing: Act as the main point of contact for your portfolio of clients across a wide range of verticals

Design unique campaign strategies within the StackAdapt platform

Ensure client campaigns are successful by providing regular reporting on their campaign goals, providing strategic solutions and optimizations to meet identified KPIs

Set up/traffic advertising campaigns on the StackAdapt DSP, including third party tag implementation and pixel creation/troubleshooting

Participate in the identification of upselling opportunities and improve services such as the development of tools, procedures and reports aimed to increase efficiency

Optimize campaigns and recommend new opportunities by analyzing campaign performance on a regular basis

In-person and virtual meetings, presentations, Quarterly Business Reviews and training/education

Travel as necessary

What you'll bring to the table: Real Time Bidding/programmatic expertise (DSP, Ad Network)

Experience running Google Ad Words, Facebook Ads or executed through a DSP as a self-serve user

Proven success in managing client relationships and assisting in growing revenue

The ability to grasp and communicate technical concepts and platform-based knowledge

Familiarity with the latest digital advertising trends and ideas

Experience working with complex databases is a plus

Knowledge base of APIs and web app integration services

Flexibility to travel occasionally to meet with clients within their region

StackAdapters enjoy: Highly competitive salary + commission structure

RRSP/401K matching

3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off

Access to a comprehensive mental health care platform

Health benefits from day one of employment

Work from home reimbursements

Optional global WeWork membership for those who want a change from their home office

Robust training and onboarding program

Coverage and support of personal development initiatives (conferences, courses, etc)

Access to StackAdapt programmatic courses and certifications to support continuous learning

An awesome parental leave policy

A friendly, welcoming, and supportive culture

Our social and team events!

StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.

About StackAdapt

We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:

Ad Age Best Places to Work 2024

G2 Top Software and Top Marketing and Advertising Product for 2024

Campaign’s Best Places to Work 2023 for the UK

2024 Best Workplaces for Women  and  in Canada  by Great Place to Work

#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising

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