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IT Audit Manager

San Francisco, CA, United States

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

You will work closely with stakeholders across the company, including Finance, IT, and Compliance, amongst others. In this role, you will co-manage all aspects of the technology related components of the SOX Program, including planning, risk assessments, scoping, walkthroughs, and testing. You will also be responsible for liaising with our business process IA team and compliance to understand IT dependencies within key business processes. You will identify and drive internal initiatives to improve audit processes, program coverage, and increase testing efficiency. This role will be critical to building a cohesive Internal Audit team that spans geographies and time zones.

This position is an individual contributor role reporting to the Senior IT Audit Manager.

Responsibility

Conduct audits and deliver workpapers that meet PCAOB standards

Oversee a team of professionals across diverse geographies and matrixed reporting lines so they deliver high quality and timely results

Plan and implement SOX IT compliance testing, including attending / leading walkthroughs, performing testing of controls, and preparing independent documentation and reviewing documentation prepared by others

Provide technical guidance to other IA staff members and the company's personnel with respect to information technology controls - ITGC/ITAC/SSAE18 (SOC1/SOC2)/IPE (Reports and Spreadsheet Testing)

Present clearly and communicate project status, issues, and recommendations

Assist in preparing the Internal Audit Annual Plan

Identify and draft control deficiencies, determine root cause, evaluate audit impact, and perform aggregation assessment

Employ a continuous improvement mentality to grow the maturity of the IA function

Develop close but independent working relationships with stakeholders across the company, including Finance, IT, and Compliance, among others, and with our external auditors

Provide thoughtful insights to key stakeholders regarding industry leading practices, audit standards, regulatory obligations, and contractual risks

Create and maintain documentation and workpapers in support of current controls, policies, standards, and procedures related to audits

Work directly with teams to develop auditable procedures to ensure ongoing compliance

Determine whether artifacts supplied by teams meet policy and control requirements

Perform additional responsibilities and tasks as required and assigned

Travel up to 15% which may include national and international travel

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

8+ years of related experience

Demonstrated understanding of audit principles, such as risk assessment, materiality, independence, and sufficiency of audit evidence

Experience performing risk assessments and identifying key risks

Relevant certification such as CFE, CIA, CIPP, CISA, CISM, CISSP, CITP, CPA, CRMA

Preferred

Experience as a Senior Associate or Manager in a Big 4 or public-accounting environment

Strong IT SOX experience and knowledge of SSAE 18 (SOC 1 / SOC 2)

Passion for audit, information security, governance, risk, and compliance

Strong project management competency

Experience with projects involving coordinated efforts across large cross-functional teams

Working knowledge of Oracle General IT and automated controls

Excellent analytical and communication skills

Ability to build productive cross-functional relationships

Focus on internal partner and customer satisfaction

Self-sufficient to manage and prioritize workload

Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or Certified Internal Auditor (CIA) or other globally-recognized security, compliance, or audit certifications

Wage Transparency

Based on applicable legislation, the below details pay ranges in the following locations:

California: $108,700 - $168,675 base salary

Illinois and Colorado: $103,100 - $141,725 base salary

Washington and New York (including NYC metro area): $103,100 - $149,500 base salary

This role is also eligible for bonus, equity and benefits.

This role is also eligible for bonus and benefits.

Global benefits provide options for the following:

Paid Time Off: earned time off, as well as paid company holidays based on region

Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement

Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment

Retirement Plans: select retirement and pension programs with potential for employer contributions

Learning and Development: options for coaching, online courses and education reimbursements

Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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